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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,570 Reviews
Call Service Center (830) 303-4381

1,572 Reviews of Seguin Chevrolet - Service Center

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November 26, 2021

Had an appointment and just stood there for more then 30 mins. Had to go somewhere else. More

by MPATEL77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kendra Pena
Report | Print
November 26, 2021

The dealership has always provided great service each time I have gone in for service. They also fixed all issues that I had and my car was fixed in a timely manner. More

by cdavila258
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike. Don't know his last name but he drops me off and picks me up
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Nov 29, 2021 -

Seguin Chevrolet responded

Hi, cdavila258! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, Jeremy Sims, General Manager

November 26, 2021

Quick fast and friendly and great service love seguin Chevrolet always smiling faces when arriving More

by 1989DGOMEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendra Pena
Report | Print
Nov 29, 2021 -

Seguin Chevrolet responded

Hi, 1989DGOMEZ! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, Jeremy Sims, General Manager

November 26, 2021

Everyone is friendly but they do not keep you up to date on your repairs and you have to stand your ground to get a loaner vehicle which is part of the sales promise. It makes you feel like if your not wil More

by bsantaanna
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kendra Pena
Report | Print
Nov 29, 2021 -

Seguin Chevrolet responded

bsantaanaa, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, Jeremy Sims, General Manager

November 26, 2021

Always friendly staff and appointment time was on time. Did not have to wait long for my truck to get serviced. More

by FROGGY110406
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Dehoyos, Kendra Pena
Report | Print
Nov 29, 2021 -

Seguin Chevrolet responded

Hi, FROGGY110406! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Have a wonderful day! Sincerely, Jeremy Sims, General Manager

November 26, 2021

Friendly customer service. I felt that my wait time was a little bit long, considering had a appointment but Overall a good experience More

by CNtu81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendra Pena
Report | Print
Nov 29, 2021 -

Seguin Chevrolet responded

CNtu81, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, Jeremy Sims, General Manager

November 26, 2021

Staff here is always very polite and helpful. I appreciate the prompt service and ease of booking appointments. More

by BRIENNABY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Lane
Report | Print
Nov 29, 2021 -

Seguin Chevrolet responded

Hi, BRIENNABY! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Have a great day! Sincerely, Jeremy Sims, General Manager

November 26, 2021

Wasn’t to happy with the scheduling. My appointment was at 12:30 and my car didn’t get taken care of till around 4:30☹️ More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kendra Pena
Report | Print
Dec 09, 2021 -

Seguin Chevrolet responded

Linda, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Jeremy Sims, General Manager

November 26, 2021

Disappointed they did not honor other Chevy dealership’s coupons. We had moved & I regularly received discount coupons. More

by Becky Schroeder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendra Pena
Report | Print
Nov 29, 2021 -

Seguin Chevrolet responded

Becky Schroeder, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, Jeremy Sims, General Manager

November 26, 2021

Always courteous and quick. The staff is ready to help in any way they can. Scheduling an appointment is quick and easy. More

by repairwoman58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendra Pena
Report | Print
Nov 29, 2021 -

Seguin Chevrolet responded

Hi, repairwoman58! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, Jeremy Sims, General Manager

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