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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,632 Reviews

1,632 Reviews of Seguin Chevrolet - Service Center

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September 20, 2023

Good customer service but the wait period is long but that may probably be because I did a walk-in. Overall, am satisfied with the service hopefully next time it will be faster. More

by duroag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know the person by name
Sep 20, 2023 -

Seguin Chevrolet responded

Hi duroag, Thank you for your kind review. We are delighted to hear you were satisfied with your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

September 20, 2023

Great customer service, everyone was very helpful. Super friendly and answered all my questions thoroughly. More

by DAZYMAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Medrano, Anthony Hernandez, Peyton Macy, Gabby Martinez
Sep 21, 2023 -

Seguin Chevrolet responded

Hi DAZYMAG, We appreciate your 5-star review. We are delighted to hear our team was excellent throughout your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

September 19, 2023

I love sagene Chevrolet. Awesome people awesome service. Where can I explain? I would definitely go back or send somebody out there to purchase a vehicle More

by GILBERTGAITAN69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Flor Meza, Luis Hernandez
Sep 20, 2023 -

Seguin Chevrolet responded

Hi GILBERTGAITAN69, We appreciate your kind review. We are glad to hear our team took excellent care of you during your experience. We are looking forward to seeing you soon. Take care. Sincerely, Jeremy Sims, General Manager

September 19, 2023

Took care of my Escalade awesome job, nice advisor. Clean department , friendly staff. I’m bad at essays, 15 word minimum, needed more words. Thanks More

by Dawkinskianna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
Sep 20, 2023 -

Seguin Chevrolet responded

Hi Dawkinskianna, Thank you for your 5-star review. We are glad to hear our service team took excellent care of your Escalade. We hope to see you on your next visit. Take care. Sincerely, Jeremy Sims, General Manager

September 19, 2023

Jason was an amazing communicator, keep me informed of my vehicle. Made sure I was understood everything being done to my vehicle. More

by 02.purines.wonkier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenn Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
Sep 20, 2023 -

Seguin Chevrolet responded

Hi 02.purines.wonkier, Thank you for your 5-star review. We are delighted to hear Jason was excellent with your vehicle's service. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

September 18, 2023

Service was great! Techs name was Henry Henslee and he did great job on my car. I will definitely be taking my cars back to him in the future. More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Henslee
Sep 19, 2023 -

Seguin Chevrolet responded

Hi Ben, Thank you for your 5-star review. We are delighted to hear Henry took excellent care of your vehicle during your stay. We are looking forward to seeing you in the future. Have a great day. Sincerely, Jeremy Sims, General Manager

September 16, 2023

Had a 10:30 appointment, I had remind them of it after an hour for a tire rotation, a 30 minute job took 1:45 mins. If I would have known a would’ve taken it to the tire shop More

by Al puente
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dre Lavin
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Seguin Chevrolet responded

Al puente, We are deeply sorry for any inconvenience we may have caused you. Please know that your satisfaction is our top priority, and we truly appreciate you taking the time to reach out to us. Thank you for your patience and understanding, and we hope to have the pleasure of serving you again in the future. Sincerely, Jeremy Sims, General Manager

September 16, 2023

I was a walk-in for an oil change. I knew it would take awhile because I didn't have an appointment and so I fully expected an hour wait or even 1 1/2 hours. 2 1/2 hours went by so I a More

by Klex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't remember
Sep 27, 2023 -

Seguin Chevrolet responded

Dear Klex, We are deeply sorry for any inconvenience we may have caused you. Please know that your satisfaction is our top priority, and we truly appreciate you taking the time to reach out to us. Thank you for your patience and understanding, and we hope to have the pleasure of serving you again in the future. Sincerely, Jeremy Sims, General Manager

September 16, 2023

Great service but takes to long to get a oil change. Called and had 2 weeks b4 I could get it done More

by JWEIDNER1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Sep 18, 2023 -

Seguin Chevrolet responded

Hi JWEIDNER1, Thank you for your kind review. We are delighted to hear you were satisfied with your service visit. We are looking forward to seeing you soon. Take care. Sincerely, Jeremy Sims, General Manager

September 16, 2023

Seguin Chevrolet is an amazing place to get a great deal, each and every one of their sales people and finance department are very knowledgeable More

by CRGTZ2013
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Hernandez, Luisa Ramirez, Anthony Medina
Sep 18, 2023 -

Seguin Chevrolet responded

Hi CRGTZ2013, Thank you for your kind review. We are glad to hear our team took excellent care of you during your stay. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

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