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Seidel Hyundai - Service Center

Reading, PA

4.5
707 Reviews

707 Reviews of Seidel Hyundai - Service Center

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June 19, 2025

I received a great service in a nice and clean facility by kind and professional staff. More

by MWOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos
June 18, 2025

Service held our car for 1 month while they waited to receive full injectors. Seidel never initiated a status update during that time. When I picked up the car - I had to search the lot using the key fob More

by ecb2515
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department: Marcus received the car and was good to deal with
June 18, 2025

Hard to have someone answer phone had to drive to dealership to discuss problem. Service area appears under staffed. More

by Jtm401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Beckett
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2025

Dealership & its service department are phenomenal, trustworthy, kind, helpful & friendly towards its customers like me! More

by teschendorf65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Hauck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Team
June 17, 2025

Excellent customer service with great results. Detail job was like new. You won’t be disappointed. More

by jflf0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip
June 16, 2025

On the third visit, they finally listened to me and replaced the assembly for the rear tail light. Now the other one is out. They were trying, but they should have listened the first time. More

by Klgrauert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
June 14, 2025

The staff is very knowledgeable and the facility is clean and roomy. It is always an easy and fair process when I purchase a vehicle from this dealership. More

by cjfreebird27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bergman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Seidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2025

walk up to desk, staff was right on the spot. paper work handled quickly and i was off to the lounge. this has been my experience with every time i used Seidel service. More

by RDIGI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Seidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Beckett
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2025

My last service appt. for oil change took about 2 hours. Previously my oil change appt took only 45 mins. Luckily I did not have any other engagement and could wait. More

by S_LAMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Caruso
3.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Bergman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Seidel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Weber
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

Worst detail job ever. Called 2 times to complain, got voicemail and no return phone calls. So I guess my next choice is just to call Jerome myself More

by WJDIMAIO
Recommend Dealer
No
Employees Worked With
Gabrielle Reyes