645 Reviews of Seidel Hyundai - Service Center
Great work, pleasant. It took 3 weeks to get in for an appointment :(. Expensive! I am sure the remodeling will be worth it, but your service costs have really jumped up It took 3 weeks to get in for an appointment :(. Expensive! I am sure the remodeling will be worth it, but your service costs have really jumped up. More
No complaints with vehicle repair. My issue is with customer service. Apparently repair required vehicle to remain overnight. Very important information I was not told until I calle My issue is with customer service. Apparently repair required vehicle to remain overnight. Very important information I was not told until I called at nearly 5pm to check on vehicle. The inconvenience caused by not getting vehicle back when expected ( because I was not told otherwise) meant 2 Uber trips to and from work. My request to be reimbursed was denied. “We don’t do that” I was told. Poor customer service. More
The dealership could not fix my problem. It was like they didn’t even attempt to fix it or investigate it. Basically told me to take pictures of the issue and come back at some point when I It was like they didn’t even attempt to fix it or investigate it. Basically told me to take pictures of the issue and come back at some point when I clearly explained exactly what I was seeing. I’m not sure how you take pictures of wet floor. Obvious the door panels should be taken off to investigate the issue. They did not do that. One of the people behind the counter also told me that they unclogged my sunroof drains, and my vehicle doesn’t even have a sunroof. Not the entire site has an awful layout. Looks like I’m walking through my uncles garage remodels in progress. I get it pretty much a disaster site though I’ll do business with Kelly is incredibly professional timely and their site is five star. More
Jeremy greeted me as soon as I walked in the door and did a thorough inspection of my car and was very friendly and courteous. My car was done the next day and again Jeremy rung me up and I was on my way. a thorough inspection of my car and was very friendly and courteous. My car was done the next day and again Jeremy rung me up and I was on my way. More
Friendly and courteous service. They did not take too long to get the job done. They did not take too long to get the job done. More
A great experience for scheduling, service, payment and pickup all while the dealership is under construction. pickup all while the dealership is under construction. More
Excellent service. I spoke with the manager commending Marcos who dealt with me in both a professional and friendly manner. I spoke with the manager commending Marcos who dealt with me in both a professional and friendly manner. More
Got an inspection done and they didn't even hand me an inspection form.. called about it and they didn't know where it was. Almost like they just slapped stickers on it... also just assumed I was gonna pa inspection form.. called about it and they didn't know where it was. Almost like they just slapped stickers on it... also just assumed I was gonna pay for new wiper blades. Didn't even ask. I hate dealing with this service department. More