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Seidel Hyundai - Service Center

Reading, PA

4.5
622 Reviews

622 Reviews of Seidel Hyundai - Service Center

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July 31, 2024

Courteous service techs; explains everything and answers all questions. Called about additional work and when car was ready More

by Crusher515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
July 31, 2024

Terrible conditions during construction It seems that they always find something else to fix or replace on your cat More

by CELKLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
July 31, 2024

I seem to always have a problem getting through the phone system to a person that can schedule an appointment. However, once I get an appointment, everything goes well. More

by KERCHNERCAROL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
July 31, 2024

First time in 20 years I was disappointed in the service. No one could tell me if they had a tire for my 21 Elantra in stock. Took almost all day to have my right rear tire replaced. Thank goodness Matt Ber More

by MARG2044
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bergman
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2024

The dealership is the most professional dealership I have ever went to in over 50 years these people know their business they know cars the service is excellent and Randy my service advisor has been excellen More

by HHHBJOJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy my service advisor for over 2 years has been excellent there's never a problem when you deal with Randy
July 31, 2024

I have a broken part that could have been easily fixed. Service manager Randy is a rude, out and out jerk. More

by JAIMESCHWEITZER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jerome Seidel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Beckett
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2024

We’ve experienced some issues but they have been resolved so far, still waiting on a windshield issue to be taken care of. Admittedly we had an appointment and have to reschedule because of work. More

by MARLOZ24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Seidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Beckett
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2024

Service department was very quick with getting my vehicle in! Diagnosed the problem had it fixed within 24hrs!! More

by KREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Seidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy
July 04, 2024

Excellent staff. Always friendly and helpful. Highly recommend. Service and sales always go above and beyond. More

by MDB79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bergman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Seidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2024

Got charged for emissions when I was exempt. They even put exempt sticker on windshield. Did a tire rotation without asking and charged me. I did get reimbursed because service manager stepped i More

by teamzappa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service manager
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