Sellers Subaru

Great experience purchasing our Outback Subaru. Jason Vela is awesome in helping us. Also the staff was very friendly. First time purchasing a Subaru. We would go back. All around great customer service.

Sellers has a great selection of new Subarus and their staff is very friendly and easy to work with. There was no pressure from the sales rep; he gave me his honest opinion about what features would best fit my needs, which was really appreciated. It took awhile to get the financing paperwork complete and to detail the car but overall a great experience. I will definitely go back if I'm ever in the market for another Subaru.

Our family has purchased three Subarus from Sellers (all red!) with Jason assisting with our purchase and would never think of going anywhere else. Best team ever!!

My husband and I had a wonderful experience working with Sellers Subaru and especially with Jazlyn's help. It took me about 5 months to finally make a purchase and Jazlyn always answered my questions in a timely and professional manner. We have another Subaru dealership closer to us, but we decided to go the extra distance so we could work with Sellers Subaru. Finance manager Kyle was also helpful explaining the additional options available to add to the car. It would have been nice to have known about these additional add-ons such as windshield protection, tire repair, etc. BEFORE the actual signing of the sale. I don't like to make these additional purchases without time to think about them. On a side note they have a great coffee and snack bar!

If you’re looking to purchase a car, I highly recommend Sellers! I am beyond happy with my experience! I worked with Jason and he was absolutely amazing. He made me feel like a part of the Subaru family and not just a customer. He was so kind and patient and I can’t thank him enough for that. I highly recommend working with Jason. He did not rush me, which was so important to me and he was happy to answer any questions and concerns. Also the manager, I believe his name was Steve, was so kind and Briana the financial manager was an absolute sweetheart. Overall, it was a dream experience because Sellers stands out and is so special compared to other dealerships. If you want to feel like you’re truly and genuinely cared about, go here for your car. Again, thank you so much being so great!

I bought a very nice looking 2012 Town & Country on September 19th. At the time my wife was in labor, so we couldn't go see the van in person, but we needed a vehicle to fit our growing family. I purchased the vehicle via phone and email. I was sent a vehicle inspection showing the vehicle had been inspected by Sellers Subaru, and given a clean bill. So I went ahead with the purchase. Upon receiving the vehicle, I needed to immediately take it to Goodyear to get 4 new tires, the tires were too bald for me to allow my family to drive in the van. This was not a deal breaker, because tires are simply a maintenance issue. The real problem (and one reason for the one star review), is that on November 9th (52 days later), the transmission went completely out. Now, in 52 days, some folks might be able to really put on some serious miles, and ware on a vehicle, but not us. This is my wife's vehicle. We bought it while she was in labor, and it sat mostly in the driveway these 52 days. We only put one tank of gas through it, around 300 miles. 300 miles going back and forth to doctors appointments with a newborn in the vehicle, so it wasn't being hotroded. So I contact the dealer to inform them that the car they just sold us, had the transmission go out. They said they would like to see it, and once they diagnosed it they would see if they could, "pay for some of it, none of it, or all of it". So I paid out of my pocket to get the van from my mechanic's shop, to the dealership. All the while the dealer said they would have a loaner vehicle for us the next day, then the next day, then the next day, until they inform me that they won't be doing the ethical thing, and fixing the van, and therefore will not be supplying a loaner vehicle. So I've been paying for Uber and Lyft's on the days that my wife needs to drive my car. My wife and I own a van that does not drive. We payed $1,000 for new tires for a car we cannot drive, we are paying a loan on a car we cannot drive, and we're paying insurance on a car we cannot drive. After speaking with a lawyer, he is willing to take our case, to sue the dealer to pay for repairs, a rental vehicle, reimbursement of towing, and Uber & Lyft rides. He says because the dealership did an inspection of the vehicle, and we only put 300 miles on the vehicle it is a slam dunk case, which I guess is good. The problem is why is it right to have to sue folks just to force them to do the right thing? Why don't folks just do the right thing in the first place? Wouldn't it be cheaper for the dealer to just fix the vehicle, and supply a loaner, then pay a judgment and both sides legal fees? I guess they assume most folks won't go through with hiring a lawyer and filing suit, and if 1 in 10 folks do, they save money over all. Just because this tactic might make financial sense, doesn't mean it's right. It's not right for a dealer to treat folks like this, period.

The seevice was a great experience, the customer service is second to none. The price was fair and they did everything to help make the transaction as positive as possible.

I visited this dealership with the intention of buying an outback with a prior appointment with Jason but when I reached the dealership he was preoccupied with previous customers. It took 45 mins for sales manager to assign a new sales associate - Emily who was quite helpful with giving different quotes as I requested but again the attitude was very bad. After few conversations, when I went for a restroom, she started handling other customers at her desk. So I was left to roam around on my own. After spending 2.5 hrs at the dealership, I went to the sales manager James desk where there were no seats. So I was standing against his desk and still there were no signs of closing the deal. After 3 hours at the dealership when James got time, he gave the price which was same as what Emily had quoted initially. So when I asked if there is any scope for negoation, response from James was “You are looking at the wrong car buddy”. And still there was no sign of closing the deal. I thought that I am at the WRONG dealership and I wasted my 3 hours with horrible experience ever at any dealership. Frustrated with the attitude of employees of Sellers Subaru, I just left. I would never recommend this dealer to anybody!!

My wife and I purchased a used truck from this Dealership. We visited approximately 6 dealerships that day, and our experience at Sellers was the best. It went incredibly smooth from having the vehicle ready for a test drive the moment we pulled in - all the way to the fastest settlement experience I've ever had purchasing a vehicle. I would 100% recommend working with Jackie, Steve, and James for any future automotive needs and this is the dealership we plan on using for service as well moving forward.

Tried many dealerships and none of them came close to the awesome experience we had with Jason at Sellers. We knew from the first phone call that he was the guy we wanted to work with. We aren't real close to the dealership and Jason even had the car delivered to us. He went well above and beyond what I would have expected. This was the easiest and most enjoyable experience I have had with getting a new vehicle. Thank you Jason!