The seevice was a great experience, the customer service is second to none. The price was fair and they did everything to help make the transaction as positive as possible.
"Horrible Experience "
I visited this dealership with the intention of buying an outback with a prior appointment with Jason but when I reached the dealership he was preoccupied with previous customers. It took 45 mins for sales manager to assign a new sales associate - Emily who was quite helpful with giving different quotes as I requested but again the attitude was very bad. After few conversations, when I went for a restroom, she started handling other customers at her desk. So I was left to roam around on my own. After spending 2.5 hrs at the dealership, I went to the sales manager James desk where there were no seats. So I was standing against his desk and still there were no signs of closing the deal. After 3 hours at the dealership when James got time, he gave the price which was same as what Emily had quoted initially. So when I asked if there is any scope for negoation, response from James was “You are looking at the wrong car buddy”. And still there was no sign of closing the deal. I thought that I am at the WRONG dealership and I wasted my 3 hours with horrible experience ever at any dealership. Frustrated with the attitude of employees of Sellers Subaru, I just left. I would never recommend this dealer to anybody!!
My wife and I purchased a used truck from this Dealership. We visited approximately 6 dealerships that day, and our experience at Sellers was the best. It went incredibly smooth from having the vehicle ready for a test drive the moment we pulled in - all the way to the fastest settlement experience I've ever had purchasing a vehicle. I would 100% recommend working with Jackie, Steve, and James for any future automotive needs and this is the dealership we plan on using for service as well moving forward.