Selma Honda

Everything went smoothly from the car inspection, the negotiation and the finalizing paperwork to driving away in the vehicle. The facility is updated with modern, upgraded computer technology adding to negotiation and the finalizing paperwork to driving away in the vehicle. The facility is updated with modern, upgraded computer technology adding to the enjoyable vehicle buying experience. More

Great customer service! ! Cesar was very helpful during Josh absence. Cesar even had my car washed. ! Cesar was very helpful during Josh absence. Cesar even had my car washed. More

The best advisor I have meet dealing with car service, totally customer oriented, and willing to find the best solution at the technical side as the money wise. Thank you so much Mr. Angel Cantu, totally customer oriented, and willing to find the best solution at the technical side as the money wise. Thank you so much Mr. Angel Cantu, More

Friendly and quick service. Great customer service and support. Everyone was friendly and helpful polite Great customer service and support. Everyone was friendly and helpful polite More

I got my recall taken care of and my visor replaced. I sure hope this one last longer then the original. Did everything in the time they said it would be done. I sure hope this one last longer then the original. Did everything in the time they said it would be done. More

Selma Honda has been very good to me! I bought my 2007 Honda CR-V there in August of 2007 and have taken it back for maintenance and repairs ever since. The guys in the service departme I bought my 2007 Honda CR-V there in August of 2007 and have taken it back for maintenance and repairs ever since. The guys in the service department are so friendly and great to work with! I feel like they are friends! Keep up the good work, Selma Honda, and thank you for being there when we need you!! More

Selma Honda service performed my recall repair quickly and on time. Good job Selma Honda ! and on time. Good job Selma Honda ! More

Friendly staff, but I was disappointed by the lack of transparency. The dealership did not clearly explain that several items were optional and carried extra costs; instead, I was told that I “get” them transparency. The dealership did not clearly explain that several items were optional and carried extra costs; instead, I was told that I “get” them with the vehicle and that “all of our vehicles come with” these features by several staff members. I later discovered that these were actually charged as optional add-ons, costing an additional $2,785. At no point was I informed they were optional or given the opportunity to decline them. The additional costs included features such as IKON Technology, Cilajet Protection, and Portfolio Theft Protection. Both my husband and I were led to believe these features were included based on the phrasing used by staff members. Had I been properly informed that these items were optional, I would have declined them, as is my right under consumer protection laws. While I value the vehicle I purchased, the lack of disclosure made the overall experience disappointing, and I am now extremely hesitant to do business with this dealership again. I hope they improve their process by offering clearer explanations of pricing and optional items, ensuring future customers can make fully informed decisions. On a positive note, the trade-in process was straightforward, and the agreed-upon value was honored. More

I called to schedule an oil change and service for recall issue. The appointment was supposed to be for both services and when I got there, the tech told me it was for an oil change only. I was not happy as issue. The appointment was supposed to be for both services and when I got there, the tech told me it was for an oil change only. I was not happy as I told him that I drove 30 miles to get there with intention that I was going to have an oil change and the recall service was going to be worked on. The tech told me that they didn’t have the parts to do the recall so they couldn’t do it that day, which was an inconvenience because I took time off from work for these services. Furthermore, I was alarmed with the fact that it didn’t seem like the dealership took the recall, seriously, which is concerning to me. This recall needed to be done as per the details of issues. More

The service advisor explained all conditions of the points of my car that were checked. He also explained the plan for future services. I appreciate that information. points of my car that were checked. He also explained the plan for future services. I appreciate that information. More