Selma Honda

I am deeply disappointed with the poor customer service and lack of accountability at Selma Honda. My vehicle has been in and out of the service department multiple times in since I bought it in May, most and lack of accountability at Selma Honda. My vehicle has been in and out of the service department multiple times in since I bought it in May, most recently for steering issues, including two replacements of the power steering system within the last month. Despite these repairs, the steering issue persists and has even worsened. What’s most frustrating is how dismissive and unhelpful the Service Manager and team have been. After acknowledging the problem during a test drive, the Service Manager claimed “there is nothing wrong with your vehicle,” blaming the issue on factors like “letting go of the steering wheel.” He provided no reasonable explanation for why the problem began after their repairs or why the vehicle now pulls in the opposite direction. Even worse, when I raised concerns about the safety of driving the vehicle, they refused to authorize a rental car, leaving me without options. The lack of professionalism, accountability, and genuine care for customer safety is appalling. I would not recommend this dealership to anyone looking for quality service or customer care. If you’re considering bringing your vehicle here for repairs, think twice—you may leave with more problems than you arrived with. More

Great customer service and quick which is what I really needed the day I went in needed the day I went in More

Great customer service. Cesar always takes care of all my car needs and is very professional Cesar always takes care of all my car needs and is very professional More

Problems was promptly resolve, from ordering parts that were needed, and scheduling appointment for service. Excellent customer service, helpful and kind were needed, and scheduling appointment for service. Excellent customer service, helpful and kind More

The internet and the call and meeting in person ! Every thing and everyone was so polite and helpful also very patient with my son for buying his first car thank you Nissan from the Doerr family ♥️ Every thing and everyone was so polite and helpful also very patient with my son for buying his first car thank you Nissan from the Doerr family ♥️ More

The device I received was fantastic but that is what is the norm at Selma Honda. Angel Cantu is the best to work with! the norm at Selma Honda. Angel Cantu is the best to work with! More

Honda Service Dept. Cesar made my experience easy. His communication skills are an asset and made my experience pleasant. Cesar made my experience easy. His communication skills are an asset and made my experience pleasant. More

They had asked me to rotate tires. I told them to do it if needed. I find out after that it was not needed. I could tell the car was done being serviced but no one was calling me. I told them to do it if needed. I find out after that it was not needed. I could tell the car was done being serviced but no one was calling me. More

Josh was dope. Very helpful dude !! I went to 2 different Hondas and he was the only one to help me out. Very appreciative. Very helpful dude !! I went to 2 different Hondas and he was the only one to help me out. Very appreciative. More

Was very happy with my Honda car great staff very reliable and found exactly what I was looking for reliable and found exactly what I was looking for More