Selma Kia

My sales consultant Chris did an amazing job and took care of me and my needs!! Glad he listened to what I wanted care of me and my needs!! Glad he listened to what I wanted More

I really enjoyed the service however the only thing I would say if to add AC for the waiting room. It was too hot. would say if to add AC for the waiting room. It was too hot. More

I submitted an inquiry for a Kia K5 and was contacted by Selma Kia with a price I accepted. Since I had my young grandchildren with me (ages one and three), I asked if we could come in Monday to sign paperw Selma Kia with a price I accepted. Since I had my young grandchildren with me (ages one and three), I asked if we could come in Monday to sign paperwork. They urged us to come Sunday instead, saying they needed the sale to meet their monthly quota and could apply flex cash if we came that day. I agreed on the condition that everything would be ready, as we had already settled the price and submitted all our information. We arrived before 4:30 PM, signed the initial documents, and were told we’d be in finance within 30–40 minutes. Over an hour and a half later, I checked in again. They said we were still next and offered to pay for our grandkids’ dinner. We declined and paid out of pocket while my wife took them to eat. She returned after 7 PM, and I still hadn’t been called. After more than three hours of waiting and no progress, I walked out. I lost valuable time with my grandchildren and was left feeling misled and undervalued. The next day, I went to Visalia Kia and bought the exact same car. The process took less than two hours even with a busy showroom. That’s what professionalism looks like. Almost forgot to mention I called GM Aaron on Monday morning and all he did was trying to justify that his staff was busy. If you value your time and expect a dealership to honor its word, I strongly recommend looking elsewhere. Selma Kia’s lack of organization and respect for customers was incredibly disappointing. More

Outstanding customer support and help during the vehicle purchasing process. Would definitely recommend to friends and family in the future. purchasing process. Would definitely recommend to friends and family in the future. More

The dealership is always wonderful to deal with. They understand when I have to change an appointment on short notice and they always have a quick appointment available for us to choose from if need They understand when I have to change an appointment on short notice and they always have a quick appointment available for us to choose from if needed. They provided excellent service in a very quick manner as well. Their waiting room is very clean and they have plenty of snack options to choose from and the employees are always super nice. would definitely recommend this dealership! More

They did a great job with my car. I never have any issues with them I never have any issues with them More

Rigo did a great job from start to finish and Carlos did a great job with our paperwork. We are extremely happy with our purchase and had a great experience overall! a great job with our paperwork. We are extremely happy with our purchase and had a great experience overall! More

Everyone was very helpful , professional and knowledgeable. I would recommend Kia of Selma to others knowledgeable. I would recommend Kia of Selma to others More

The experience was great they had great customer service, highly recommend going and seeing Christopher to help get your car highly recommend going and seeing Christopher to help get your car More

Outstanding staff members ,a very pleasant atmosphere, Rigo was very pleasant and understanding clearly explained all of process Rigo was very pleasant and understanding clearly explained all of process More