Seminole Chevrolet

Highly disappointed. Service Dept. nightmare. First time buying a car so we came to David Maus because we knew one of the salesman. I bought a used car and noticed it was making a rather loud AC F First time buying a car so we came to David Maus because we knew one of the salesman. I bought a used car and noticed it was making a rather loud AC Fan noise that occurred about every 5-8 seconds while the AC was on, that the salesman quickly said was normal and this car made this noise to cool down the turbo. Unfortunately I knew nothing about this car so I believed him. After a few months I started reading reviews online on how this was not normal and should be fixed by the dealer. This noise would occur as long as the AC was on, every 5-8 seconds the fan would kick on so loud that you could hear it from 5 cars down in the parking lot, almost as loud as some trucks driving out there. Fast forward to today and I have taken the car back to David Maus on about 3-4 different occasions trying to get this fixed. I spoke with multiple service advisers, a manager and even one of the mechanics. All of them told me it was normal, there was nothing wrong and I kept getting the runaround saying that with no check engine light and no overheating issues they could not fix it. I was just told that the car was "old" and that it's going to make noise, which I knew was not true because I have never heard a fan noise this loud, there was NO way this was normal. I was not satisfied in the least because I had already done research and this has been a problem with this 2012 Cruze model. After going back and forth for months getting the runaround and excuses from everyone I went to Carl Black Chevy in Orlando. Within 4 hours, not only did they diagnose the Fan problem (with no check engine light or overheating issues), but it was fixed and the issue was resolved. Funny because when the service adviser was walking towards the car, he immediately said you're here for that loud fan noise right? Even before I said anything. The fan motor ended up being replaced as is was shorting out, the Adviser was not sure how anyone who actually checked the fan could say this was normal. The Low and Mid fan speeds were not working at all and the fan was just constantly going to the highest and loudest speed even though they should not get there under normal use. So everything I was told at David Maus was not true. Best part of all of this is I am still under my 12 month 12,000 mile pre-owned certified warranty. So it was all covered. Which makes the situation even more frustrating as to why David Maus would not fix the problem. Now I have lost all trust in David Maus and their service employees as I spent the last months getting false information. It is unfortunate because the dealership is 5 minutes from my house so it was convenient to take it here to get service done when needed. Now I have to travel 20 miles to Carl Black Chevy to know that I will not be taken advantage of and that I am being told correct information. The buying process wasn't bad, but the fact that I was given false information about the vehicle just to make a sale completely negates any positive experience I had. I cannot in good faith recommend this dealership to anyone and I will be warning my family and friends about it. I would hate for anyone to go through the headaches I've had to go through over the last 10 months here. For a dealership whose motto is "We'll do whatever it takes", this has been a complete let down. More

Christian Otero/Joey/Rafael/Oliver/Dan Willing to serve, sell and good communication. The department was friendly and willing to work with me. They were good listeners amd a;; wemt well. Willing to serve, sell and good communication. The department was friendly and willing to work with me. They were good listeners amd a;; wemt well. More

Outstanding Experience.. From the moment that you step into the ultra clean showroom you can see the pride that the David Maus dealership has. That pride is evident in everyon From the moment that you step into the ultra clean showroom you can see the pride that the David Maus dealership has. That pride is evident in everyone that I dealt with, Jason was my salesman and he treated me like a person. There was no pressure and he worked with me to get what I was looking for,I am glad I took the hour drive to get there. More

Kyle stays up all night when you are surfing the web! Kyle McClellan did a great job and had us in a new car in no time. I sent in an Internet "interest" statement on a specific car on the David Maus lot Kyle McClellan did a great job and had us in a new car in no time. I sent in an Internet "interest" statement on a specific car on the David Maus lot in Sanford around 7:00pm one night and 15 minutes later, Kyle gave me a call to see how they could help. The next day, I stopped by after work with my wife (a day earlier than expected) and we both fell in love with the specific Chevy Cruze with Champagne Silver exterior but we couldn't complete the paperwork due to a dinner engagement. No problem - Kyle and Rafael worked out the basics and gave us the bottom line within a half hour. I returned the next day with my trade-in car and now the Cruze is in our garage. My wife and I are both thrilled at the service, the perfect vehicle located on-line, and the overall service at David Maus. Thank you Kyle, Rafael, and John Sicoli! More

Great buying experience at David Maus I had a good buying experience at David Maus Chevrolet ,there was no pressure and the salesman with friendly and helpful in the whole buying experienc I had a good buying experience at David Maus Chevrolet ,there was no pressure and the salesman with friendly and helpful in the whole buying experience took only a little over an hour More

Amazing customer service! I am very satisfied with my 2015 Sonic. The staff was very friendly and and took their time to help find me the best deal! I'm glad to know that my ca I am very satisfied with my 2015 Sonic. The staff was very friendly and and took their time to help find me the best deal! I'm glad to know that my car will be well taken care of. More

Outstanding buying experience We purchased a new Equinox LTZ from David Maus Chevrolet Labor Day weekend. We were highly impressed with our sales rep Daniel Marrero, the general m We purchased a new Equinox LTZ from David Maus Chevrolet Labor Day weekend. We were highly impressed with our sales rep Daniel Marrero, the general manager Greg McClellan, and every member of the staff we dealt with. Polite, very knowledgeable and truly focused on our requirements. More