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Seminole Chevrolet - Service Center

Sanford, FL

5.0
99 Lifetime Reviews Review Dealership

99 Reviews of Seminole Chevrolet - Service Center

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November 25, 2019

"Outstanding service"

- simsim

Bob Oliver is the ideal service advisor, an example of professionalism by caring for us customers and constantly aiming to perfection. keeping informed about progress and suggesting the best approach to servicing with quality as the top priority.

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Recommend Dealer
Yes
Employees Worked With
Robert Oliver
Nov 26, 2019 -

Seminole Chevrolet responded

Thank you for your positive feedback!

October 21, 2019

"Took care of my AC problems "

- Curtwhite@yahoo.com

Had my AC go out and they took care of it among other issues. Gave me a service vehicle which helps. Would recommend to anyone with a gmc vehicle.

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Yes
Employees Worked With
William
Oct 21, 2019 -

Seminole Chevrolet responded

Thank you for your positive feedback!

August 07, 2019

"Birdie is awesome "

- Ksteele493

I have been bringing my cars to Birdie for years and followed her to David Maus. I trust that she will give me an honest assessment of what work is needed.

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Recommend Dealer
Yes
Employees Worked With
Aug 07, 2019 -

Seminole Chevrolet responded

Thank you for your positive feedback!

May 10, 2019

"Excellent service from everyone "

- Gdesarden51

From the sales person the sales manager the service advisors gave me an excellent treatment explaining step by step making easy and simple will come back to buy or fix my car

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Recommend Dealer
Yes
May 10, 2019 -

Seminole Chevrolet responded

Thank you for your positive feedback!

May 07, 2019

"Service Dept."

- rjoyce5

I needed some service work on my 2009 Chevrolet Corvette. My Service advisor, was Dominic and he very professional, explained the service needed and worked the car thru the process. He kept me up to date on the status of the work. He is very customer friendly. He knows the car personally and managed the maintenance from start to finish, and took excellent car of my car. I can't say enough about how he works for the customer. A true asset to the David Maus Dealership.

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Recommend Dealer
Yes
Employees Worked With
Dominic
May 10, 2019 -

Seminole Chevrolet responded

Thank you for your positive feedback!

April 26, 2019

"Exceptional Customer Care and Professional Excellence"

- SandraSaad

We've been customers since 2012 and through that time, we've experienced exceptional service in the care of our two vehicles. Our service representative Richard Garcia always treats us like family, and we value the care and professionalism that he brings to the job. Working with Richard on our most recent experience, as well as with Matthew and Trigg, has made what was a very difficult situation much easier. This is why we continue to call David Maus the best car dealer and service center in Central Florida. Thank you Richard and everyone at David Maus.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Richard Garcia, Service Rep (you need to add him here!)
April 13, 2019

"Exceptional service "

- JOHN L BARNES

My family and I can always depend on Billy to provide exceptional service. He ensures all repairs are completed in a timely manner. He does am exceptional job in keeping you on the loop throughout the repair process.

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Yes
Employees Worked With
May 10, 2019 -

Seminole Chevrolet responded

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

February 28, 2019

"Don't bother servicing your car here."

- chikamon

Let me start by saying I have owned Chevrolet Suburbans for 18 years. I love them! They are the best car/truck I have owned. However, I am sorry to say that the service department there is so unbelievably incompetent it is amazing that they make any money. Bob Oliver, the Assistant Service Manager, is not able to effectively do his job. I took my car to my personal mechanic first. He told me the problem was a known recall. Confirmed this with the dealership. I took my car to David Maus Chevrolet in Sanford for the known defect repair with an appointment. Bob said it will take less day. I get a call later in the afternoon informing me that it will be up to 5 days before I can pick up my car because they had to order a part. Okay. This happens now I need a rental. So Bob informed me they are all out and they give them out on a first come first service bases and I am welcome to come to the dealership and wait with no timeframe on availability. Clearly not an option. And Bob doesn't answer his phone so I have to go down there to tell him I need my car back and he can call me when the part arrives and I will bring it back. So low and behold I go when they open at 7am and there is a rental. I take it. Monday rolls around 5 days later and Bob says your car is ready! Great! I am out of town so I say I will pick it up on Wednesday. Perfect see you then. I fly in go directly from the airport and my car is not ready and Bob didn't know it was there. You can not make this stuff up. Livid was my feeling at the time. So, Joe, Bob's manager, nice but not helpful. So, I ask who is your manager. He is it. After further conversation changes his mind and gives me his managers name. TBC. Just say no to David Maus Chevrolet. If I could give zero stars I would have.

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Recommend Dealer
No
Employees Worked With
Other Employees : Bob Oliver
February 24, 2019

"I always come here for anything car related maintenance "

- Chevycruze2016

I purchased my car from here around 2 yrs ago. I still come here bc they know what they are doing. Dominic and Trig has been very helpful, patient, understanding and professional. Those qualities are important to me and keeps me going to this shop.

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Recommend Dealer
Yes
Employees Worked With
Dominic, Keith, and Trig
January 16, 2019

"EXCELLENT SERVICE "

- Krissy

My service consultant JR was awesome and took GREAT care of me from the first day i dropped my car off i had a horrible experience at another Chevy dealership on colonial drive in Orlando but JR at David maus turned everything around for me and fixed my car with no hassle and didn’t once try to rip me off!!! THANK YOU JR truly a wonderful experience from the service department!!!

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Recommend Dealer
Yes
Employees Worked With
JR
Feb 15, 2019 -

Seminole Chevrolet responded

At David Maus Chevrolet, our reputation is one of our top priorities. Your positive review is what we are always striving for!

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