Serpentini Chevrolet of Strongsville

Robert Oroshaj, sales manager Billy, and the whole team did an amazing job working a straightforward deal with me. I came into Serpentini Chevy after having an awful experience at a competing Chevy dealer did an amazing job working a straightforward deal with me. I came into Serpentini Chevy after having an awful experience at a competing Chevy dealership with hopes to close a deal quick. The team here at Serpentini were excellent at acquiring necessary rebates and discounts to meet a number that worked for both parties. Then in the finance department, Josh was incredibly honest and easy to work with. He was not pushy and was efficient and professional. 10/10 experience, will not shop anywhere else moving forward! Will recommend this dealership to all of my family and friends, and we will be repeat buyers in the future! More

Our Salesman, Jude, was friendly and helpful while we were buying a car. He was able to help me if I didn’t understand something with the paperwork, and he was never less than friendly. were buying a car. He was able to help me if I didn’t understand something with the paperwork, and he was never less than friendly. More

Serpentini Chevrolet in strongsville has a diversity of people working for the company they’re strongly supported, an very good for economy growth, while they promote workmanship towards people in general, people working for the company they’re strongly supported, an very good for economy growth, while they promote workmanship towards people in general, this dealership is one of the best dealerships with the best workers and managers. We have come across there honest and fair the management team. We had the pleasure meeting Allen K went above and beyond our expectations and his knowledge is an example that customers do appreciate.. This dealership stands out and when it comes to buying Chevys trucks or cars this is the dealership we will continue to support. Thanks Serpentini Strongsville. Mrs Arnold. More

Allen Kaspar, Very honest and knowledgeable person who went above expectations, to help us acquire the SUV we wanted. Allen made sure the car was clean and all paperwork was completed to our satisfaction went above expectations, to help us acquire the SUV we wanted. Allen made sure the car was clean and all paperwork was completed to our satisfaction before we signed. This made our purchase great., We will continue to support Serpentini Dealership, More

Very professional. They understood what was needed and provided me the information I needed. The car was prepped well. Even though it was 10 years old it looked more They understood what was needed and provided me the information I needed. The car was prepped well. Even though it was 10 years old it looked more like two years old. They showed me how the gadgets on the car worked. The temporary tag wasn’t installed, they caught the problem and took care of it promptly. More

Will luth did an excellent job. All converns taken care of. Knowledgeable and courteous throut. All converns taken care of. Knowledgeable and courteous throut. More

Russ, our salesman, was the absolute best. He worked with us on the car and on all the discounts/ rebates/special pricing and additional items we requested Items such as a hitch and Weather He worked with us on the car and on all the discounts/ rebates/special pricing and additional items we requested Items such as a hitch and Weather tech mats He order everything and will call us to schedule installation. We literally did nothing! Great experience and our second experience with Serpintini. More

Was worth it the salesman helped a lot with everything I needed help with during the sale needed help with during the sale More

I purchased my car from serpentini Chevrolet westlake 🚫 Buyers Beware: 30 Days Without My Car and No Loaner Offered 🚫 I purchased a car from this dealership on August 7, 2025. By the very next d 🚫 Buyers Beware: 30 Days Without My Car and No Loaner Offered 🚫 I purchased a car from this dealership on August 7, 2025. By the very next day (August 8) the check engine light came on. I immediately brought the vehicle back, and the dealership has now had my car for 30 days with no clear update or resolution. Despite the length of time they’ve had my vehicle, the dealership also refused to provide a loaner car, leaving me without reliable transportation while they attempt repairs. Every time I’ve asked for information, I’ve been given vague answers and no solid timeline. As of today, I still do not know when my car will be repaired or returned. This has been extremely stressful and inconvenient, and it raises serious concerns about how this dealership handles both customer service and vehicle quality after a sale. If you are considering buying a vehicle here, please be cautious and aware of my experience. A car purchase is a major investment, and customers deserve transparency, accountability, and timely communication — none of which I have received. More

We couldn’t have had a better experience! Duane P was awesome and Derek G is amazing! The care and concern for what we wanted was the first priority. They found every possible incentive that Duane P was awesome and Derek G is amazing! The care and concern for what we wanted was the first priority. They found every possible incentive that we qualified for. We are truly thankful! I would recommend them to anyone! First Class! More