
Serpentini Chevrolet of Strongsville
Strongsville, OH
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Never have a issue with the service department. They have maintained my truck since day one 8 years ago. Never try to add on just do what needs to be done at the time that it needs to be done. T They have maintained my truck since day one 8 years ago. Never try to add on just do what needs to be done at the time that it needs to be done. This is why when the time is right they will get my next truck purchase for sure. Thanks you Serpentini Service Team. More
I was told by a coworker to stop by Serpintini to look at a vehicle. I wasn't expecting to make a purchase as I was just looking. Corey Anderle made the process the easiest, stress free vehicle purchase ev a vehicle. I wasn't expecting to make a purchase as I was just looking. Corey Anderle made the process the easiest, stress free vehicle purchase ever! More
The salesman David was AMAZING, he was so great we went back a few days later and leased another car from him. The service team and managers were not so great. The car i bought had a front license plate br back a few days later and leased another car from him. The service team and managers were not so great. The car i bought had a front license plate bracket on it, i asked if it could be removed and they said no problem. When i took the car home i noticed there were holes in the front bumper were the bracket was. 2 on the 3 holes were small and you could barley see, but the third hole looked like the used a chainsaw on it. When i called and spoke with a manager they told me there was nothing they would be willing to do to make it right, and if i wanted it fixed it would be at my own cost. The manager was very unprofessional and unwillingly to do anything to make it right. More