
Serpentini Chevrolet of Strongsville
Strongsville, OH
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Robert O is always fun to work with. He took my "chop busting" like a pro and went above and beyond to meet my requirements in purchasing a nice preowned vehicle. So much so the wife and He took my "chop busting" like a pro and went above and beyond to meet my requirements in purchasing a nice preowned vehicle. So much so the wife and I are going to go see him about getting her a brand new vehicle in the very near future. Keep up the awesomeness Robert, and you think I can be a hassle? ( all in fun of course) wait til ya meet the wife again! More
Happy with the repair and treated great by employees always satisfied with the experience there always satisfied with the experience there More
Service department is very well run. Joe Battaglia listens to my needs and has a figure up front of what the cost will be. The waiting area is pleasant, but I needed a car to get home du Joe Battaglia listens to my needs and has a figure up front of what the cost will be. The waiting area is pleasant, but I needed a car to get home due to the time my repair was going to take. Joe provided a clean, new dealer car which ensured a very nice ride home. Repairs done correctly. More
Love from beginning to end! !! I’m a senior citizen so I need to know how much it is going to cost before I have to pay for it. I have to know how much parts are if something el !! I’m a senior citizen so I need to know how much it is going to cost before I have to pay for it. I have to know how much parts are if something else is needed. Example the last time I had an oil change, he said next time you most likely will need to have new tires so he gave me an estimate. It was like $1400 with another oil change and an air filter. I WAS PREPARED—being on a budget that was extremely helpful. I love that I could know way ahead what’s coming up and how much it’ll cost so I’ll be ready instead of sticker shocked. thank you! More
What a bunch of xxxxxxxx. Called & email confirmed the price of a used vehicle listed on multiple websites. They were the only dealership that wouldn’t negotiate via email/p Called & email confirmed the price of a used vehicle listed on multiple websites. They were the only dealership that wouldn’t negotiate via email/phone which was suspect to begin with. Agreed to come in person, test drove the vehicle, agreed to a price, and was ready to buy. However, when I mentioned I had my own financing, suddenly the car was $5K more. Complete xx! I said that is fraudulent advertising. They said it was clear on the website. I challenged him on that and he pointed me to the line “Other exclusions apply. Contact dealer for details”. Really? You consider THAT clear? Completely wasted my time. Of course I walked. On the way out, the group next to me was complaining about the online deception they were experiencing as well. Steer clear of Serpentini. More