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Serpentini Chevrolet of Strongsville

Strongsville, OH

4.6
646 Reviews

15303 Royalton Rd

Strongsville, OH

44136

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Showing 646 reviews

July 08, 2026

The whole sales team are great to work with, would give more stars if possible. More

by calpolykag
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Warren, Jason Croasmun, Mario Tibaldi
July 06, 2026

We drove in from Pennsylvania and arrived a little later than planned. Since we were buying two cars, we ended up staying well past closing, but Ricardo and Santiago never made us feel rushed. Talking with More

by Itsjusdev
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Santiago , Ricardo Hoskin
June 30, 2026

Like the others have said. I was greeted right away. Plenty of staff to take care of you. Mike got me signed in and taken care of. My repair was done correctly. I'm happy. N More

by ddspirit6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
June 30, 2026

Pulled up to service bay and was greeted right away. Got me checked in 10 minutes before my appointment and was told 2 hours should be my wait time. They kept me informed on what needed done and they fi More

by Vinny1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
June 28, 2026

The service was excellent , Thanks to my salesperson Summer and to the other staff that made it possible for me to get into a great pre-owned vehicle the same day and be on my way! More

by L
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Hoskin
June 27, 2026

Allen Kaspar was awful very rude,arrogant,told me if had 30 thousand,i could get 35 thousand,terrible salesmenship More

by Bill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Allen Kaspar
Jun 27, 2026 -

Bill responded

Allen Kaspar told me if i gave him a good review he would sell me the Equinox Diana gave me the OTD price on then they sold it,said he was the manager,profile says he's sales and leasing consultant very rude,arrogant poor salesmanship im glad i didn't give him the business

Jun 27, 2026 -

Bill responded

Allen Kaspar told me if i gave him a good review he would sell me the Equinox Diana gave me a OTD price on then accused me of trying to get it cheaper very rude,arrogant poor salesmanship, glad i didn't give him the business.

June 26, 2026

Fast, friendly and courteous service. Tom was outstanding and wait time for the oil change and tire rotation was much less than expected. Enjoyed the free soft drinks as well. More

by Russ W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Hetzel
June 23, 2026

Fantastic, quick service. Joe was amazing! He explained everything and went above and beyond to make me happy! More

by Tom Rolsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Battaglia
June 22, 2026

Serpentini Strongsville is superior to any other dealership that I’ve been to. The service department is stupendous. Jacob is professional and wonderful thank you Serpentini for making it pleasant f More

by Jeannine696
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Munn
June 20, 2026

I have been dealing with Serpentini for years. The employees go out of their way to make easy and pleasant. More

by VCIVIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
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