Serpentini Chevrolet of Strongsville
Strongsville, OH
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We drove in from Pennsylvania and arrived a little later than planned. Since we were buying two cars, we ended up staying well past closing, but Ricardo and Santiago never made us feel rushed. Talking with than planned. Since we were buying two cars, we ended up staying well past closing, but Ricardo and Santiago never made us feel rushed. Talking with both of them felt more like talking to friends than salespeople, and it was clear they genuinely wanted what was best for us. They were both incredibly kind, helpful, and friendly throughout the entire process. Santiago mentioned he was new to the job, but you never would have guessed it. He was knowledgeable, professional, and went above and beyond to make sure everything went smoothly. Ricardo was just as attentive and easy to talk to, and together they made the whole experience comfortable and stress-free. They both have bright futures in sales and are tremendous assets to the team. Thank you both for making what could have been a long day such a great experience! More
Like the others have said. I was greeted right away. Plenty of staff to take care of you. Mike got me signed in and taken care of. My repair was done correctly. I'm happy. N I was greeted right away. Plenty of staff to take care of you. Mike got me signed in and taken care of. My repair was done correctly. I'm happy. Nice place to go. Thank You. More
Pulled up to service bay and was greeted right away. Got me checked in 10 minutes before my appointment and was told 2 hours should be my wait time. They kept me informed on what needed done and they fi Got me checked in 10 minutes before my appointment and was told 2 hours should be my wait time. They kept me informed on what needed done and they finished in an 1 hour 45 mins. Coming back in 2 weeks to have warranty work done and will see how that turns out More
The service was excellent , Thanks to my salesperson Summer and to the other staff that made it possible for me to get into a great pre-owned vehicle the same day and be on my way! Summer and to the other staff that made it possible for me to get into a great pre-owned vehicle the same day and be on my way! More
Fast, friendly and courteous service. Tom was outstanding and wait time for the oil change and tire rotation was much less than expected. Enjoyed the free soft drinks as well. Tom was outstanding and wait time for the oil change and tire rotation was much less than expected. Enjoyed the free soft drinks as well. More
Serpentini Strongsville is superior to any other dealership that I’ve been to. The service department is stupendous. Jacob is professional and wonderful thank you Serpentini for making it pleasant f dealership that I’ve been to. The service department is stupendous. Jacob is professional and wonderful thank you Serpentini for making it pleasant for me.!! More

