
Serpentini Chevrolet of Strongsville
Strongsville, OH
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Third Time a Charm Sort of wondering why i travel so far for a truck or car but i remembered the trade in and the people well worth the drive for my family i always walk Sort of wondering why i travel so far for a truck or car but i remembered the trade in and the people well worth the drive for my family i always walk out with a great vehicle...Thanks Guys More
Repair after being rear-ended The drop off was painless and quick and being provided a loaner right there was extremely helpful and simplified this whole process a lot. Picking up The drop off was painless and quick and being provided a loaner right there was extremely helpful and simplified this whole process a lot. Picking up my car unannounced was also really quick and simple. I felt very well taken care of, considering this was my first time to need this type of service. More
A wonderful experience Mr. Sanchez was professional ,informative,pleasant, and a pleasure to be around.He is a true asset to the team at Serpentini Chevrolet of Strongsvil Mr. Sanchez was professional ,informative,pleasant, and a pleasure to be around.He is a true asset to the team at Serpentini Chevrolet of Strongsville. More
David was great, he was very patient and helpful with everything, The service was awesome all around. Thankyou so much for all of your help! was great, he was very patient and helpful with everything, The service was awesome all around. Thankyou so much for all of your help! More
Lease a new car. Had appointment with Ron Rogers, very nice person! Not a pushy salesman, he was interested in what I wanted. I am very happy because I am driving my Had appointment with Ron Rogers, very nice person! Not a pushy salesman, he was interested in what I wanted. I am very happy because I am driving my new 2017 Chevy Cruze, love it! Cudos to Ron Rogers, thank you!Linda Martinson. More
Chevy Sonic purchase We had a good experience with the purchase of a Chevy Sonic for my Mom at Serpentini Chevrolet. Ron Rogers was especially helpful and very responsive We had a good experience with the purchase of a Chevy Sonic for my Mom at Serpentini Chevrolet. Ron Rogers was especially helpful and very responsive and friendly. More
Worth a 400 mile drive! Lets start with all of the Award winning salesman Xavier Sanchez. You want to get a "One call does it all" salesman like this when your dealing with g Lets start with all of the Award winning salesman Xavier Sanchez. You want to get a "One call does it all" salesman like this when your dealing with getting the right car and driving 400 miles. From getting pictures of the undercarriage to high lighting any and every minute detail there could be about the car in question. No haggle best price and a 2 year power train warranty. No doubt was left in my mind when I left for my six hour drive that I was making the right decision to purchase from Serpentini Chevrolet. I was a little nervous that there was a bait and switch coming as I drove up to the dealership. But when Xavier came out and greeted us and reassured us that everything was taken care of we settled down. We actually began to enjoy the experience that is buying a car from Serpentini Chevrolet. They had a minor hiccup with the check I brought from my credit union but that was immediately taken care of by Brandon Fulep. He's their finance manger and numbers guru. He actually got me a better rate too. I can't thank these two gentleman enough for an absolutely great experience. I know for a fact I will be checking back in the future for any other car I'm interested in. Very respectfully, Douglas W. Thornton More
Jon Kostandaras was AMAZING! I recently purchased a 2016 Chevrolet Trax LTZ and my Sales Associate was Jon Kostandaras. This young man was extremely respectful, honest and profess I recently purchased a 2016 Chevrolet Trax LTZ and my Sales Associate was Jon Kostandaras. This young man was extremely respectful, honest and professional. Not once was I made to feel pressured or mislead in any way. He was transparent with me throughout the entire car buying experience. The entire Serpentini support team who assisted me that afternoon, Mario Tibaldi, Matt Minyard and Jon, were amazing! Unforgettable customer support experience, thank you Serpentini! More
Expectations Exceeded What a great experience... Found the car I was looking for at Serpentini Chevrolet in Strongsville, filled out the credit app received a call within a What a great experience... Found the car I was looking for at Serpentini Chevrolet in Strongsville, filled out the credit app received a call within an hour and then was placed in touch with Jason Croasmun to complete the sale. It was smooth sailing from there, Jason went over everything in detail, all features of the vehicle, financing & warranty. I was in no rush to take my new car home, however the car was delivered the same day (within hours). I never felt pressured by anyone during the pre-sale like i have at other dealerships. I was extremely pleased with the professionalism and overall experience at Serpentini Chevrolet. Jason Keep up the great work. Don More
You should have gone to Troy Arthur I went to the dealership last week and selected a car. Since I am detail oriented, it was a selection process. This guy helped me every step of the I went to the dealership last week and selected a car. Since I am detail oriented, it was a selection process. This guy helped me every step of the way. He was not impatient, It was more like shopping with a friend. Today he stood outside in the 90 degree heat while I checked over the car, again. He was not pushy, he did not hound me with phone calls, yet, he was very helpful and responsive when I needed answers. More