Serpentini Chevrolet of Strongsville

This has only been the 3rd time to this dealership and I will continue to drive an hour for their services. The whole staff is amazing. will continue to drive an hour for their services. The whole staff is amazing. More

Dealt with salesperson Cory, good negotiator and we both left feeling good about the deal, of course I left with a 2025 Silverado High Country. left feeling good about the deal, of course I left with a 2025 Silverado High Country. More

We had a good experience. The finance dept was super helpful and knowledgeable. The salesman was new so we had a few hiccups and we went on a super busy day. All and all i wil The finance dept was super helpful and knowledgeable. The salesman was new so we had a few hiccups and we went on a super busy day. All and all i will definitely be coming back. More

Corey was a great salesman. Great price on my ZO6. I drove 2 hrs because of their pricing. Great price on my ZO6. I drove 2 hrs because of their pricing. More

Everyone at the dealership went above and beyond our expectations to help us get into the vehicle we really wanted. Our salesman Russ was fantastic to work with and very attentive to detail. expectations to help us get into the vehicle we really wanted. Our salesman Russ was fantastic to work with and very attentive to detail. More

The team at Serpentini really knows their stuff. Vlad took care of us when we went for my new car and he was able to tell us about both cars we were interested in and was able to tell us which would Vlad took care of us when we went for my new car and he was able to tell us about both cars we were interested in and was able to tell us which would work better based on our needs. More

I had to order parts for my car and made an appointment for the service department to fix my car. My experience in talking to representatives in every department was pleasant and helpful. The day of for the service department to fix my car. My experience in talking to representatives in every department was pleasant and helpful. The day of my appointment I was greeted pleasantly and the work was done efficiently. Maintaining my car is important, and the genuine assurance shown by representatives in the service department that they are there to help made me whenever needed was greatly appreciated. It was definitely a most positive experience. Thank you to all. More

2nd vehicle from this dealership. Good prices. Great service. Shout out to Derek and Diana for making sure I got the best car for me Good prices. Great service. Shout out to Derek and Diana for making sure I got the best car for me More

VERY PLEASED WITH MY BUYING EXPERIENCE. THIS IS THIRD VEHICLE I HAVE PURCHASED FROM THEM. MY SALES PERSON, SERGIO VIELMAN, WAS EXTREMELY HELPFUL FINDING ME THE EXACT COLORADO I WANTED TO THIS IS THIRD VEHICLE I HAVE PURCHASED FROM THEM. MY SALES PERSON, SERGIO VIELMAN, WAS EXTREMELY HELPFUL FINDING ME THE EXACT COLORADO I WANTED TO PURCHASE. HE KEPT ME WELL INFORMED DURING THE PROCESS, VERY PLEASANT TO WORK WITH, MADE SURE I WAS HAPPY WITH MY VEHICLE. A FIVE STAR EXPERIENCE. I ALSO WORKED WITH KENNY COTTO, THE FINANCE MANAGER, WHO MADE THAT PROCESS WAY MORE PLEASANT THAN I ANTICIPATED. More

My wife and I bought a vehicle on 12/28/24. I had just totaled out vehicle, have 5 children and needed a safe vehicle for my family of 7. We had what seemed like a great interaction with our sa I had just totaled out vehicle, have 5 children and needed a safe vehicle for my family of 7. We had what seemed like a great interaction with our salesman David, and through the company. During the test drive, we asked the question about the history of the vehicle, was told we could look at the carfax, and we made it very known that we wanted to know what kind of work was done to the vehicle. The only piece of paper we received was the service parts work order stating the “maintenance” they performed. We received this after we asked about the carfax and the work they had performed and our sales rep mentioned that “the carfax wouldn’t show us what we wanted to know, that he would get the in house service report.” My wife mentioned “as long as it wasn’t in any accidents” to which the sales rep said it wasn’t. This was a lie, and now that I have the carfax the dealership a week letter in my email, the vehicle was in 3 accidents. When I called to ask about rectification, the sales manager made it very clear he didn’t believe what I wad saying by repeatedly asking if I received a carfax before I purchased the vehicle and then telling me everyone around him was saying that I received one. Never on that day, did the sales rep give me a carfax before or after. They emailed it to me on 01/02/25 in an email. Not only did they lie up front, they don’t show any care or interest after the fact. All you are to them is a number, and I suggest after reading other complaints and reviews about this same issue, never deal with them. I sure wont. More