Serpentini Chevrolet of Strongsville

A Job Well Done We were in desperate need of a new vehicle and walked into Serpentini not knowing what to expect, but definitely not thinking we would leave with a ne We were in desperate need of a new vehicle and walked into Serpentini not knowing what to expect, but definitely not thinking we would leave with a new car. Mike took good care of us, worked with our needs and what we could afford, without any additional stress...and we were able to get on the road in a much safer and dependable vehicle. We ended up with a beautiful 2009 Chevy Cobalt, and we could not be happier. Thank you, Mike, and the Serpentini family for helping us feel safer! More

Good experience! Worked with jamie to trade in and purchase a new equinox !! Love this new vehicle! Jamie was very helpful in answering and explaining my 100 questio Worked with jamie to trade in and purchase a new equinox !! Love this new vehicle! Jamie was very helpful in answering and explaining my 100 questions from start to finish! He worked to get a fair price for the trade in and the new vehicle. Jamie has followed up with me to assure me that any issues, problems, or whatever with purchase could be directed back to him to resolve, very happy with my experience at Serpentini. Would absolutely recommend Serpentini to others! More

Friendly low pressure We went to Serpentini Chevrolet to look at a used vehicle. While there we looked at a new vehicle and saw a new one was only a few thousand more than We went to Serpentini Chevrolet to look at a used vehicle. While there we looked at a new vehicle and saw a new one was only a few thousand more than a two year old vehicle. Sort of a no brainer at that point, so we bought a new vehicle had a great experience with everyone we dealt with. More

Another Wonderful Experience Maybe wonderful is an exaggeration. Car buying is never wonderful. It's a necessity. If you need a car, see Vince Morris at Strongsville Serpentini Maybe wonderful is an exaggeration. Car buying is never wonderful. It's a necessity. If you need a car, see Vince Morris at Strongsville Serpentini. I purchased a vehicle a few months ago from Serpentini. You can read my review of that experience on this site. We just happened to get connected with Vince and we were lucky we did. We were in the market for a new vehicle for my wife. After Vince took such good care of us he first time, we agreed it was a no-brainer to return. Vince takes the time to show you everything you need to look at, You never feel hurried or rushed. He is super knowledgeable of the entire process. I'm sure he wants to sell more cars but, when Vince is with you, you are the most important client on his list. He even brought out a car we never even thought of. My wife loved it. The negotiations we painless....for me at least. Interest rate was better than I could get personally....from the same bank! The bank where I do all my business. Overall a great experience. Highly recommended. See Vince. You won't be disappointed. At least we weren't.....two times no less! More

"What Makes Serpentini #1 In Customer Satisfaction!" I can't express what great experience I always have purchasing my vehicles at Serpentini Chevrolet. A great sales staff, filling your needs and always I can't express what great experience I always have purchasing my vehicles at Serpentini Chevrolet. A great sales staff, filling your needs and always satisfying there customers. Dan Noel has been my sales person for many years. He has a great knowledge of the new Chevy products that are coming out and what used cars he has on inventory. I have referred him to many of my friends and family and I can't express the satisfaction when they let me know the experience they have when buying a vehicle from him if its new or used. He is focused on getting the customer the right vehicle to fill there needs and budget with no pressure. He always does a great job following up on his customers after there purchase. Rudy Djukic, sales manager is great person to work with on sales. He has a great knowledge on all kinds of vehicles and new Chevy products and has been in the business many years. I have had excellent experience with there service and parts department. Customer Satisfaction what makes Serpentini Chevy the dealership it is! Kurt Meister-Brunswick, Ohio Topgun5556@aol.com More

New Chevy Family I was raised in a Ford family. We always and exclusively bought Ford. After today's excellent experience at Serpentini, my 50 plus years of allegianc I was raised in a Ford family. We always and exclusively bought Ford. After today's excellent experience at Serpentini, my 50 plus years of allegiance has changed. We had been pretty well set on purchasing a Ford Focus, calling and visiting 10 dealers over three very frustrating weeks! We went in to Serpentini today and left with my son's dream car. Mike Didomenico was very informative and respectful (not the case at Ford). The whole experience, from Mike, to the manager,(who was also Awesome!), to Kara in the financial department as well as Anthony who went over the car features with our son. I am very, very happy with this great Serpentini experience. Here is one commercial that is 100% accurate!! We have 4 more children coming up and a large extended family. We will recommend Serpentini and Mike for all future purchases ;-) More

Another Happy Customer I would strongly recommend this dealership to anyone. Purchasing a lightly used Chevrolet Colorado from Serpentini of Strongsville was an easy and ha I would strongly recommend this dealership to anyone. Purchasing a lightly used Chevrolet Colorado from Serpentini of Strongsville was an easy and hassle free transaction. Everyone we talked with at the dealership was very welcoming. Mike Didomenico in Sales was extremely patient and honest with us. Very pleasant to work with. He did a great job of showing us the vehicle we'd seen online and were interested in. He made good suggestions and was very knowledgeable about the product. Had it all polished and ready for a test drive when we arrived as scheduled. Garth Grimes, the Floor Manager, came by as we were finishing the paperwork and made sure all our questions had been answered. Garth offered to obtain the missing Owner’s Manual for us at no charge. All in all, a positive experience. Thank you Mike and Garth for all your help. More

Pleasant Buying Expeirence Everyone we talked with at the dealership was very welcoming. Most especially our sales representative, Mike DiDomenico. He made good suggestions and Everyone we talked with at the dealership was very welcoming. Most especially our sales representative, Mike DiDomenico. He made good suggestions and was very knowledgeable of the product. There were more incentives to buy than I ever expected. I went from a sedan to the Equinox LTV SUV. Wow, what a great fun vehicle to drive. Every one at the dealership made it fun to be in the building. We had our dog Lady Grace a whippet with us at the time. People came up to pet her and took pictures of her. We decided to lease our new vehicle after all the options were explained. Anthony Lanza did a good job of explaining the technical parts of the car. I am looking forward to a great driving experience for many miles and a continued good relationship with the Serpentini family. Michael Yantek michael.yantek@sbcglobal.net More

Went out of their way To Whom It May Concern, I visited your business about 2 weeks ago and a gentleman( JAMIE UTTERBACK) helped me out and explained everythin To Whom It May Concern, I visited your business about 2 weeks ago and a gentleman( JAMIE UTTERBACK) helped me out and explained everything I needed to know about my 2011 Chevy Cruze. I only have 1 complaint,( Not Mario's or Jamie's fault) BUT JAMIE had classes he needed to attend and so I wasn't in the dark, he told me to ask for a gentleman by the name of Corey, which I did and got sent directly to voicemail and on top of it ,it wasn't even Corey's. Let us get to the good, I could not come up with the car down payment, so the car I drove in with (1996) TOYOTA,COROLLA( gave me a grand). Then My insurance was outrageous and I told Jamie just to forget it. He said no I can help you. All the insurance company's were 400.00 or more for down payment for 1st month. I could not do. So, somehow Jamie got a hold of Capital one and they made a check out to me for 397 and some change. which went for insurance. I think you should have more people like Jamie and Mario. They were great and had me leave with a smile. sincerely, Edward Vince 1-216-556-4313 More

car buying experience I would strongly recommend this dealership and Mike Didomenico! Mike was extremely patient and honest with us. He did an outstanding job of getting I would strongly recommend this dealership and Mike Didomenico! Mike was extremely patient and honest with us. He did an outstanding job of getting us the possibility of buying a car. The situation was stressful for me and my husband, but Mike kept telling us to relax as he spent several hours with us. Mike was determined to have us leave with a purchased vehicle and we did! Thank you Mike. Terri was very thorough in her explanation of the vehicle and answered all of our questions. Mike and Terri have great people skills and we couldn't be happier! Thank you! More