Serpentini Chevrolet of Willoughby Hills

no heat in my chevy volt service advisor took extra time to determine the problem I was satisfied we were on the same page and that the service tech had the necessary info to service advisor took extra time to determine the problem I was satisfied we were on the same page and that the service tech had the necessary info to resolve the problem More

liked working with Brian I worked with a very good service representative. I will come back for him. convenient to home and easy in and out. Small enough dealership to be I worked with a very good service representative. I will come back for him. convenient to home and easy in and out. Small enough dealership to be personal More

service Dealerships great but my last visit to the service department was a disaster I waited over 3 hours for a oil change which I have never done. Hope ser Dealerships great but my last visit to the service department was a disaster I waited over 3 hours for a oil change which I have never done. Hope service get better More

Recall repair on ignition. Remote start battery repair X2! Professional service provided by customer friendly staff in a timely way. Thanks! There is no words to describe our satisfaction other people Han th Professional service provided by customer friendly staff in a timely way. Thanks! There is no words to describe our satisfaction other people Han than the first 12. We will be back this coming Friday with my wife's 2006 Impalla. More

Immediate Service needed At lunch time I realized a problem with my vehicle that didn't rectify after work. I eventually left my car at work and called Pat O'Brien 1st thing t At lunch time I realized a problem with my vehicle that didn't rectify after work. I eventually left my car at work and called Pat O'Brien 1st thing the next morning. I was reminded of GMC towing; provided the number and they arrived within an hour of my call. My vehicle was accessed and repaired in under 24 hours. I was updated throughout the process and very pleased with the smooth process. More

Oil change, tire rotation, recall attention Original salesperson and buying experience was exceptional. Customer service is always professional. Wait time is reasonable. I am very pleased with Original salesperson and buying experience was exceptional. Customer service is always professional. Wait time is reasonable. I am very pleased with my interactions with staff and service. More

Finding a new SUV to replace the 2005 Crossover Friendly, Informative, Willing to answer all questions and Desire to assist in finding the car best suited for our needs. The entire worked together Friendly, Informative, Willing to answer all questions and Desire to assist in finding the car best suited for our needs. The entire worked together to please us . More

Oil change, rotate tires,car wash,safety checks etc. I was pleased with the fine service. Scheduled maintenance was taken care of efficiently. I would definitely recommend this dealership to anyone lo I was pleased with the fine service. Scheduled maintenance was taken care of efficiently. I would definitely recommend this dealership to anyone looking for a good place to go. We love our Equinox. Thank you Brian Stofko. More

Great service Phil and his staff provide world class care for my gm product. It's an easy decision to spend my money with this dealership and service team that put Phil and his staff provide world class care for my gm product. It's an easy decision to spend my money with this dealership and service team that puts the customer first! More

service I had to take my car in for service and I was very shocked that I wasn't there long in & out Thanks Phil Watts!!! I had to take my car in for service and I was very shocked that I wasn't there long in & out Thanks Phil Watts!!! More