Serpentini Chevrolet of Willoughby Hills

I like the atmosphere, people were friendly. Lucas spoke to me with respect and made sure I u sets too what was going on through the entire process. Thank you. to me with respect and made sure I u sets too what was going on through the entire process. Thank you. More

The people were great Alea did a great job and even came in in her day off to deliver the teuck but I was sold the truck over invoice and they would not even sell it at invoice. I do know there is not a lot in in her day off to deliver the teuck but I was sold the truck over invoice and they would not even sell it at invoice. I do know there is not a lot of inventory which is why I bought the truck but over all I had a good experience. Thank you serpentini More

It was wonderful as usual. The staff makes you feel like family. Everyone takes time to answers your questions. Fabulous customer service. So very happy family. Everyone takes time to answers your questions. Fabulous customer service. So very happy More

Service was friendly, efficient, and done well.Service was friendly, efficient, and done well.Service was friendly, efficient, and done well.Service was friendly, efficient, and done well. was friendly, efficient, and done well.Service was friendly, efficient, and done well.Service was friendly, efficient, and done well. More

It's refreshing to walk into a dealership and feel right at home. Everyone I came in to contact with was exceptional. I drove from Medina to purchase my vehicle and would do it again in a heart beat. A g at home. Everyone I came in to contact with was exceptional. I drove from Medina to purchase my vehicle and would do it again in a heart beat. A great team for sure! More

Had to wait 3 hrs for a scheduled oil change and tire rotation. No one talked to me or informed me or even asked me anything rotation. No one talked to me or informed me or even asked me anything More

Friendly service. Wished it went a little faster. However, I was looking for a car and walked out with something better. I would go back! However, I was looking for a car and walked out with something better. I would go back! More

Flexible on dealing with bringing a trade at a later date and still making a deal. Vehicle was detailed and ready upon bringing trade on agreed date. and still making a deal. Vehicle was detailed and ready upon bringing trade on agreed date. More

They were absolutely amazing!!!! Helpful, patient, and really listened to my needs as a customer. Amazing staff! They’re attentive and created a great rapport with me right away. really listened to my needs as a customer. Amazing staff! They’re attentive and created a great rapport with me right away. More

Claudio went above and beyond for me. Answered any and all questions i had. Besides that I don't think I should comment on anything else at this time. all questions i had. Besides that I don't think I should comment on anything else at this time. More