Serpentini Chevrolet of Willoughby Hills

TJ was wonderful !!! He was patient, helpful, courteous, respectful, friendly and knowledgeable! I love my Trax ! Going forward, see you for maintenance! Thank you so much !! respectful, friendly and knowledgeable! I love my Trax ! Going forward, see you for maintenance! Thank you so much !! More

I had a great experience while selecting my vehicle, lots of helpful people. No pressure and great selection of vehicles, I am very happy with my experience of helpful people. No pressure and great selection of vehicles, I am very happy with my experience More

They worked with me to get the best deal for the vehicle that I wanted. My sales person art was great, straight to the point and honest. that I wanted. My sales person art was great, straight to the point and honest. More

Didn’t expect to get a new vehicle but the Serpentini team made it work!! I definitely will be coming back to get an upgrade in the future team made it work!! I definitely will be coming back to get an upgrade in the future More

I worked with Jeff Shinhearl as my salesman, he is a long time family friend. I also worked with Ryan(sales manager) and Andrew(Finance) I had worked with Ryan and Andrew in 2020 when I purchased my 2019 sil time family friend. I also worked with Ryan(sales manager) and Andrew(Finance) I had worked with Ryan and Andrew in 2020 when I purchased my 2019 silverado. I spoke with Jeff about about a 2020 I seen on their new vehicle inventory and he had me come in to run numbers. With this groups help and not only working with my hours of availability and helping me get the payment I needed to be at I was able to leave in another new truck this visit as well. 10 out of 10 highly recommend working with these 3 if your looking to get a vehicle. More

Randy was great. Tires took a few days to come in, but Randy delivered the truck to me(2 hour drive). Also mailed my garage door opener I left in the trade in. Great customer service! Randy delivered the truck to me(2 hour drive). Also mailed my garage door opener I left in the trade in. Great customer service! More

I stopped in to look at a used truck I saw on line and ended up purchasing a much newer truck. Mike from your sales team was easy to work with and so was the gentleman from the finance department. ended up purchasing a much newer truck. Mike from your sales team was easy to work with and so was the gentleman from the finance department. More

I’m not happy because less then 24 hours my truck broke down and you guys are trying to make me pay for it t down and you guys are trying to make me pay for it t More

We bought a beautiful 2014 Chevy Suburban. Sandy Reed answered my online inquiry and was very efficient and helpful in setting up the appointment. We came to the store and met with Mike P. We took a tes answered my online inquiry and was very efficient and helpful in setting up the appointment. We came to the store and met with Mike P. We took a test drive, went through finance and were the owners of our new truck in about 2 hours. Great experience all around! More

Hard working people never giving up on you, making things happen for their customers. They don’t leave any stones unturned until you are a satisfied customer. I highly recommend this Dealership Thank you for happen for their customers. They don’t leave any stones unturned until you are a satisfied customer. I highly recommend this Dealership Thank you for a great deal on my new car. More