Serpentini Chevrolet of Willoughby Hills

Had a appointment for early morning,called tolded them couldnt make till later no problem. What time do I need? They fit me in.Thank You . couldnt make till later no problem. What time do I need? They fit me in.Thank You . More

I had a great experience. Went in with high anxiety. Everyone, especially my salesman, worked hard to bring my anxiety level down. They made the process very easy and enjoyable. Everyone, especially my salesman, worked hard to bring my anxiety level down. They made the process very easy and enjoyable. More

Everything was good. They did a great job getting me in & out quick. I got the truck I wanted for the price I needed it at plus they got my payment right. Svet is the man! out quick. I got the truck I wanted for the price I needed it at plus they got my payment right. Svet is the man! More

Art mills is the best, unfortunately your top rating doesn't give him justice. Art and management gave me a great deal and he will get morr referrals doesn't give him justice. Art and management gave me a great deal and he will get morr referrals More

These people are top notch. They treated me right and went out of their way to get me the truck I wanted. The whole sales process was one of the assets I ever experienced. went out of their way to get me the truck I wanted. The whole sales process was one of the assets I ever experienced. More

Great . Had a problem since I had the new car and they been trying to fix it over the years. Think they Finally did it. I have not had a problem in like 2 weeks. They did great job. Thats why I am a retur been trying to fix it over the years. Think they Finally did it. I have not had a problem in like 2 weeks. They did great job. Thats why I am a returning customer More

Didn’t have an appointment but Chevy took me in anyway. Service was quick and efficient. Offered the option for me to stay and wait but I came back after car was finished. Thanks David In service. Service was quick and efficient. Offered the option for me to stay and wait but I came back after car was finished. Thanks David In service. More

I flew in from Chicago to complete the deal. Mike P, Sandy, and Carla were very accommodating with my work and travel schedule. EXCELLENT SERVICE! Sandy, and Carla were very accommodating with my work and travel schedule. EXCELLENT SERVICE! More

Great service! Phil went above and beyond to fix a cosmetic issue with my luggage rack that was unrelated to my service visit. Highly recommend. cosmetic issue with my luggage rack that was unrelated to my service visit. Highly recommend. More

They are giving me the run around and wasting my valuable time. My car is eligible for the repairs for excessive oil consumption. It is even coding as such and has for the past 2 years!!They insulted me by a time. My car is eligible for the repairs for excessive oil consumption. It is even coding as such and has for the past 2 years!!They insulted me by assuming and acting like I don’t know how to check my own oil! They are making me wait another 1000 miles and more time off work to bring it back yet again! This is a sham! This is why I I don’t bring my car to you regularly and sought out my own mechanic! Prices are too high, wait times are too long and your employees treated me like I was just a “stupid female” once this problem is resolved ( because I have to go to a Chevy dealership to resolve it) I will NOT be back!!!! Oh and I was told your customer experience monitor would be calling me that day (Monday) and guess what ?! No call yet!! More