Serpentini Chevrolet of Willoughby Hills

Mike is my sales representative and went out of his way to make sure every detail was completed. He promptly returned my calls and explained things so I could understand. I got a better picture of the de to make sure every detail was completed. He promptly returned my calls and explained things so I could understand. I got a better picture of the dealership and the many services they provide and could offer on my next vehicle. More

My husband and I have bought two new cars from this location in the last six months. My salesman, Jeff Shinhearl, and all of his associates are easy to work with and talk you through every step of the location in the last six months. My salesman, Jeff Shinhearl, and all of his associates are easy to work with and talk you through every step of the car buying procedure. Highly recommend shopping for a new or used car here! More

They are all friendly and professional. I never have to wait too long, and my car is always running very well. This is my third lease with Them (once Pat O'Brien, now Serpentini.) wait too long, and my car is always running very well. This is my third lease with Them (once Pat O'Brien, now Serpentini.) More

After a situation with our first salesman, Carla stepped in and helped us. She was so professional and cared about all my needs for what I was looking for. She helped us out with whatever we needed on our e in and helped us. She was so professional and cared about all my needs for what I was looking for. She helped us out with whatever we needed on our end to make the sale final and on her end, she went above and beyond to make the sale final for us. Carla and my fiance were on the phone back and forth with each other the whole day we got the car, letting us know how everything was going with the final purchase. Once the purchase was final, she took the time to show me how everything worked and helped me set up my On Star. If anyone is looking for a vehicle or need any help, I highly recommend Carla and the team at serpenti Chevy in Willoughby hills. More

Amazing sales process. In and out very quickly. Very honest sales staff. I wouldn’t go anywhere else for my vehicles. Will send people their way. honest sales staff. I wouldn’t go anywhere else for my vehicles. Will send people their way. More

I came in for an oil change and tire rotation. The service was quick and good. They also hand cleaned my 2021 Camaro for me. service was quick and good. They also hand cleaned my 2021 Camaro for me. More

I experienced great service at this dealership even after the sale. Art Mills went the extra mile while I was dealing with him. He was extremely helpful when I returned to the dealership with technology qu the sale. Art Mills went the extra mile while I was dealing with him. He was extremely helpful when I returned to the dealership with technology questions and was able to correct some connections I had activated. More

This dealership is AWESOME!! Everyone is nice and courteous. I didn't get the feeling of being overwhelmed or pressured. I would recommend Serpentini Chevrolet courteous. I didn't get the feeling of being overwhelmed or pressured. I would recommend Serpentini Chevrolet More

Everyone was ver friendly and easy to deal with . Our salesman Don even worked the deal out two different ways depending on financing options so we could easily see the difference. The general manager, w salesman Don even worked the deal out two different ways depending on financing options so we could easily see the difference. The general manager, whose name l can’t recall , was also very helpful in explaining different financial options. I’ll be back again! More

The car the dealership set the appointment up for me to come test drive and purchase was sold the day before with no contact from them or a call back from the manager after I left a message come test drive and purchase was sold the day before with no contact from them or a call back from the manager after I left a message More