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Serpentini Chevrolet of Willoughby Hills

Willoughby Hills, OH

Overview
Reviews
Vehicles
3.4
1,039 Reviews
Call Dealership (440) 348-0504
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2810 Bishop Rd

Willoughby Hills, OH

44092

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Showing 1,039 reviews

March 20, 2021

Nice and clean. Nice and friendly many people came and checked on us to see if we needed anything. Staff very knowledgeable and answered our questions More

by mmsvoboda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan McDermott, Mike Pawlowski
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Mar 21, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you for taking the time to share your thoughts on working with Mike and our team. We're glad to hear we delivered such a great experience!

March 17, 2021

Excellent treatment, and very professional. Mason was very helpful and found me the perfect car! He was very knowledgeable and explained everything about my car! More

by debbies2005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas Monasky
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Mar 18, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you for your business and this review. We're happy to hear Mason was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 17, 2021

Excellent service and treatment.You really know this Excellent service and treatment. You really know this business. I will do business with you for many years to come. TJ is the best sales person I ev More

by Chakaranas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ KNAUF
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Mar 17, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you for taking the time to share your feedback with us. TJ and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 16, 2021

Friendly people and my car looked great after my tire rotation and oil change. They washed it for free. The wait was a little long. More

by SARA4TWANE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
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Mar 16, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you for your very kind review, Sara! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Serpentini Chevrolet of Willoughby Hills.

March 13, 2021

Professional and helpful. Steve was terrific. The car looked great and ran great. There were no pressure tactics, and everyone was helpful in the entire purchasing process. More

by cstergar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy Reed, Jim Setele, Ryan McDermott, Steve Vujovic
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Mar 14, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you for your business and this review. We're happy to hear Steve was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 12, 2021

This was the most efficient and quick service we have ever experienced. Our salesman Dave Allen was very knowledgeable and helpful. He was not pushy and was patient. More

by nalnal3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Allen
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Mar 12, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you for your feedback on your recent visit to Serpentini Chevrolet of Willoughby Hills. It's great to hear that Dave was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

March 11, 2021

Exceptional service as always...tire rotate and oil change done efficiently and effectively. Loaner vehicle was provided so I could make a client meeting on time. More

by Larry S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Watts, Art Mills
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Mar 11, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

Larry, Thank you for the kind words for our service department! We look forward to sharing your compliments with our service team, and don't hesitate to let us know if we can be of further assistance.

March 11, 2021

Great service I loved working with Carla, Carla and Alan worked with me and got me in a car that I really wanted. Thank you More

by Vjohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alea Bauer, Carla Clayton, Ryan McDermott
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Mar 11, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you for choosing Serpentini Chevrolet of Willoughby Hills, your feedback and rating mean a lot to us. We're glad Carla and Alan were able to help, and we hope to see you again!

March 10, 2021

Dave Friedman and the service team were excellent, from checking me in to handling the service. I appreciate that my steering wheel and door handle were clean when I got the car back. More

by ECORELLO
Recommend Dealer
Yes
Employees Worked With
Donald Korenewych
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Mar 10, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Serpentini Chevrolet of Willoughby Hills. Please don't hesitate to reach out if you need anything else.

March 10, 2021

My experience was great I already new exactly what I wanted and my sales associate made everything go smooth as can be thank you Walt Q More

by judyju.jb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aramis Greenwood, Walt Queisser
Report | Print
Mar 10, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

Judy, Thanks for sharing your thoughts about your experience working with Walt here at Serpentini Chevrolet of Willoughby Hills. We appreciate your business and hope to see you again soon!

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