Serpentini Chevrolet of Willoughby Hills

The best experience ever!!! Candi, Lucas and Andrew all went above and beyond!! Great team work. I only had the car a few days and the follow up form Lucas is outstanding. I love my Chevy Malibu 2021 RS. T went above and beyond!! Great team work. I only had the car a few days and the follow up form Lucas is outstanding. I love my Chevy Malibu 2021 RS. Thank you so much for all your hard work on getting me into my new car so quickly!! More

Not very happy with car , but I had a great experience, everybody was nice just don’t like the car . Service was very fast I was in and out everybody was nice just don’t like the car . Service was very fast I was in and out More

Great car service, thorough and expedient Great customer Great car service, thorough and expedient Great customer service, everyone is very polite and.answers all questions Easily scheduled my appointme Great car service, thorough and expedient Great customer service, everyone is very polite and.answers all questions Easily scheduled my appointment And had car serviced quickly More

The last 3 oil changes I had to bring my car back because it was shaky when I but on freeway going 60 from tire rotation. Also I’ve submitted a complaint to corporate regarding work that was done last summer it was shaky when I but on freeway going 60 from tire rotation. Also I’ve submitted a complaint to corporate regarding work that was done last summer. My car is leaking oil around a filter where the piston is I believe that’s what was told to me this time two days ago. I brought the car in for the same issues that car was having last year only to be told it was something else. With same symptoms as before. I’m furious that they are saying another 2k to3k. I also was told check the oil every two weeks or so if I don’t want to put more money into this car and it does have 130k miles. Is this all your car offer is 100k miles More

By far, the best experience I have had with a dealer. Greg was very friendly, available, not pushy at all. And I cannot say enough about Ryan. He listened to my needs, and made it happen. Great guy, grea Greg was very friendly, available, not pushy at all. And I cannot say enough about Ryan. He listened to my needs, and made it happen. Great guy, great team, you have made a new customer, when it's time for my next vehicle, I will be looking there first. More

Great experience! Carla worked hard to locate exact vehicle I wanted and kept me updated constantly. She also had a great understanding of how everything works on my vehicle. Financing also went well. vehicle I wanted and kept me updated constantly. She also had a great understanding of how everything works on my vehicle. Financing also went well. Andrew was very personable and did a great job answering my question he was very efficient getting all the paperwork completed which usually takes to long. More

Mike was very nice and patience with me. Ryan got me the car that i wanted. They both took there time to go over everything with me and made sure i understood. car that i wanted. They both took there time to go over everything with me and made sure i understood. More

Mike P was excellent. He answered all questions and addressed any concerns. I returned and he was able to provide my needed paint stick as well. addressed any concerns. I returned and he was able to provide my needed paint stick as well. More

Carla and the finance team at Serpentini Chevrolet of Willoughby Hills were quick, accommodating and friendly! Carla also helped me to set up my rewards points and service appointment for cosmetic change Willoughby Hills were quick, accommodating and friendly! Carla also helped me to set up my rewards points and service appointment for cosmetic changes! We had a great experience purchasing our new car! More

Excellent service . Mike Pawlowski was great!! He went over and beyond . I have been purchasing my cars from here for years and always satisfied !! will definitely recommend to others. over and beyond . I have been purchasing my cars from here for years and always satisfied !! will definitely recommend to others. More