Serpentini Chevrolet of Willoughby Hills

Mike p was knowledgeable and patient in answering my questions. After detailing the suv had soap stains on the seat and smelled of dirty water. questions. After detailing the suv had soap stains on the seat and smelled of dirty water. More

Service was excellent and on time! I was told truck would be done in one hour and it was. All work was done very Professionally! be done in one hour and it was. All work was done very Professionally! More

I’ve been with agency for a long time and will continue to come. I like your service dept. as well as your sales dept. to come. I like your service dept. as well as your sales dept. More

The Service Department sold me on Serpentini as the place I chose to buy my new car! They were polite, professional and thorough in sharing the service and repair information of my 2011 Equinox. I felt that I chose to buy my new car! They were polite, professional and thorough in sharing the service and repair information of my 2011 Equinox. I felt that this must be representative of the dealership, so I took the chance and I'm glad I did! More

Excellent service and staff! My salesman, Jarett Hreha was exceptional and made sure that I was able to get everything that I needed in my Traverse. was exceptional and made sure that I was able to get everything that I needed in my Traverse. More

Waiting for parts to have my vehicle repaired, been 2 weeks and haven’t heard anything yet. Was supposed to be called with in days . weeks and haven’t heard anything yet. Was supposed to be called with in days . More

It was a great experience from start to finish. Would most definitely recommend to my family and my wife's family and to others as well. most definitely recommend to my family and my wife's family and to others as well. More

Awesome customer service!!!! Greg rocks!!!! It was a great experience. I choose this location because of the staff. I live 30 miles away but travel to this location! great experience. I choose this location because of the staff. I live 30 miles away but travel to this location! More

your service dept. needs to be overhauled. i received unsatisfactory sevice on 1-20 for a bad battery that they said was okay. i had it checked by an independent company that does nothing but batteries unsatisfactory sevice on 1-20 for a bad battery that they said was okay. i had it checked by an independent company that does nothing but batteries and charging systems and they had to replace the battery. unfortunately, this probably will cost you a customer. you will not be reccomended. More

Mike P. was great. He went out of his way to get me the accessories I wanted for my Silverado. Thanks again Mike . I will be recommending you to my friends. accessories I wanted for my Silverado. Thanks again Mike . I will be recommending you to my friends. More