Serpentini Chevrolet of Willoughby Hills

your service dept. needs to be overhauled. i received unsatisfactory sevice on 1-20 for a bad battery that they said was okay. i had it checked by an independent company that does nothing but batteries unsatisfactory sevice on 1-20 for a bad battery that they said was okay. i had it checked by an independent company that does nothing but batteries and charging systems and they had to replace the battery. unfortunately, this probably will cost you a customer. you will not be reccomended. More

Mike P. was great. He went out of his way to get me the accessories I wanted for my Silverado. Thanks again Mike . I will be recommending you to my friends. accessories I wanted for my Silverado. Thanks again Mike . I will be recommending you to my friends. More

I bought a new truck the price sticker that's taped to the window when they service the truck the memorandum paper that's in the window I never got the window when they service the truck the memorandum paper that's in the window I never got More

Brought my car in due to check engine light being on and my car stalls and cut completely off when coming to a complete stop. Paid $405.78 for the same thing to happen the next day. my car stalls and cut completely off when coming to a complete stop. Paid $405.78 for the same thing to happen the next day. More

Carli was very knowledgeable. She deserves a raise. Finance department top notch to help get me loan. Sales manager very willing to help find a comparable car. Finance department top notch to help get me loan. Sales manager very willing to help find a comparable car. More

I had a great experience with this dealership. The internet specialist responded promptly to my request. I was assigned a salesperson (Alea) who also contacted me promptly. I ended up making a purchas internet specialist responded promptly to my request. I was assigned a salesperson (Alea) who also contacted me promptly. I ended up making a purchase. The entire process was smooth and quick. I was treated like a VIP. More

My experience was great!!! I would definitely recommend Serpentini of Willoughby Hills to friends and family. My sales representative was Ernesto. He went above and beyond. Also David Allen was great Serpentini of Willoughby Hills to friends and family. My sales representative was Ernesto. He went above and beyond. Also David Allen was great More

Carla was amazing enjoyed her focus.called back left messages ect. Now waiting on final check 1600.00 an were good.thanknyou.Curtis Ayers.great messages ect. Now waiting on final check 1600.00 an were good.thanknyou.Curtis Ayers.great More

It was a rather nice experience working with Randy. Very satisfied with his knowledge of the car. Will be recommending Serpentini Chevrolet of Willoughby Hills to my family members and friends. satisfied with his knowledge of the car. Will be recommending Serpentini Chevrolet of Willoughby Hills to my family members and friends. More

Purchased a 2020 Corvette and couldn't be happier with Purchased a 2020 Corvette and couldn't be happier with the customer service we received. Art was a huge help with every step of the process. Purchased a 2020 Corvette and couldn't be happier with the customer service we received. Art was a huge help with every step of the process. More