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Serpentini Chevrolet of Willoughby Hills

Willoughby Hills, OH

3.4
1,039 Reviews

2810 Bishop Rd

Willoughby Hills, OH

44092

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Showing 1,039 reviews

January 15, 2021

Mike and Alan were supper! explained everything if I didn't under stand it the first time they would work with me until I got it More

by BOBBERTIH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Suhy, Mike Pawlowski
Jan 17, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

Bob, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Mike, Alan, and our Serpentini Chevrolet of Willoughby Hills team are glad to have you as a customer.

January 13, 2021

Great experience and professionalism at Serpentini Chevrolet. Thanks I would recommend to friends and family. Very helpful And courteous. They washed and filled the tank, much touch. More

by Hannalynn32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carly Folisi, Aramis Greenwood
Jan 14, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

We are very happy to have provided you, Hanna, with such a positive experience! We sincerely value your business and look forward to your next visit.

January 12, 2021

Everyone I worked with was top notch ! Shad, Glen, Alan and Kayla were professional and customer service driven. Extremely pleased with my purchase, the service and the follow up! More

by JACLYNJERSE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shad Judge
Jan 12, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

Jaclyn, Thank you for taking the time to share your thoughts on working with Shad, Glen, Alan, and Kayla. We're glad to hear we delivered such a great experience!

January 12, 2021

Great Job. My salesman, Art Mills, did everything he said he would. He kept me informed during the order process. My car was delivered cleaned, serviced, and fueled. More

by Charger68
Recommend Dealer
Yes
Employees Worked With
Andrew Bennett, Art Mills
Jan 12, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

Here at Serpentini Chevrolet of Willoughby Hills, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Art, and it was a pleasure having you at the dealership. We appreciate your five-star review!

January 08, 2021

I came in to buy my car out of its lease and I was helped by Andrew, he was very helpful and professional. Then I was helped by Alan who was also so friendly and knowledgeable. While I signed paperwork my ca More

by MORGAN.SHICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Morris, Alan Suhy
Jan 10, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

Morgan, Thank you for your business and this review. We're happy to hear Andrew, Alan, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 07, 2021

There was a couple issues with our newly acquired 21 Tahoe but Art Mills and Phil Watts took care of. Also, Mike Campola made sure all was taken care of. More

by Larry S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
phil watts, Art Mills
Jan 08, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 06, 2021

I found everyone at the dealership to be helpful, courteous and more than willing to answer all my questions as well as assisting me with understanding differences between cars. More

by AMPARE73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carly Folisi, Aramis Greenwood
Jan 07, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

January 05, 2021

I had a Great Service Experience I needed the USB ports in my Trax Checked Phil had the Port replaced and even had my car washed for my I appreciate the Professional Work done in a very timely manner Thank More

by BARBIE161311
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil from Service
Jan 06, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. We look forward to seeing you next time!

January 02, 2021

Great place, personable people overall amazing experience. They were able to get me into the truck I wanted and was able to get it hassle free. More

by zsmith12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shad Judge
Jan 03, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

Thanks for your feedback on your recent visit to Serpentini Chevrolet of Willoughby Hills. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

January 01, 2021

I always have a great experience here, David was great and Thanks for keeping my car running great and getting me In for service quickly. More

by TEDESCHMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Allen
Jan 01, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

Ted, Thank you for taking the time to share your thoughts on working with David and our team. We're glad to hear we delivered such a great experience!

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