
Serpentini Chevrolet of Willoughby Hills
Willoughby Hills, OH
Filter Reviews by Keyword
By Type
Showing 1,039 reviews
Art Mills and Alan Suhey did a fantastic job with our recent Tahoe purchase. Art especially went above and beyond to find our specific vehicle with options and kept us updated along the way. recent Tahoe purchase. Art especially went above and beyond to find our specific vehicle with options and kept us updated along the way. More
Outstanding people - Carla worked hard finding what we wanted and great follow up- our Financial guy think his name is Andy is great to deal with - it’s a lot of paperwork etc he makes it simple wanted and great follow up- our Financial guy think his name is Andy is great to deal with - it’s a lot of paperwork etc he makes it simple More
Great experience. Mike Sintoni was very straight forward but willing to work within my budget. It was nice doing business with the dealership. i would definitely come back. but willing to work within my budget. It was nice doing business with the dealership. i would definitely come back. More
Will go to some other dealer for next oil change from now on, you overbook you customers so they have a 2 hour wait, I was a Pat O’Brien customer will never be a Serpentini customer. Just to be clear the guy on, you overbook you customers so they have a 2 hour wait, I was a Pat O’Brien customer will never be a Serpentini customer. Just to be clear the guys working in service not their fault whom ever you have scheduling I wouldn’t even give them one star. More
I would highly recommend this place they’re persistence, determinate, effectiveness, professional , thoughtful, social, attentive, dedicated, ensure customer satisfaction , negotiable, and great customer determinate, effectiveness, professional , thoughtful, social, attentive, dedicated, ensure customer satisfaction , negotiable, and great customer service skills More
They are amazing!! Ernesto and Glen were fabulous to work with, and Andrew in finance was so nice and answered all my questions. I will definitely buy all my cars from them now on. with, and Andrew in finance was so nice and answered all my questions. I will definitely buy all my cars from them now on. More
I am having problems with my transmission. Been in 3 times. All kinds of service bullitons but I don’t think Chevy really cares to help me. I have 10,000 miles and it slams into gear. It’s dangerous. Bu times. All kinds of service bullitons but I don’t think Chevy really cares to help me. I have 10,000 miles and it slams into gear. It’s dangerous. But really no help from anyone. I have given up. Will never buy a new Chevy again More
Personable, prompt & thorough explanation! brought in our cars.com quote for a price break & it was honored! Shah even called us & hubby called him...polite! :-) our cars.com quote for a price break & it was honored! Shah even called us & hubby called him...polite! :-) More
I was looking for a new truck for a couple of months. I saw the good and bad side of buying vehicles, mostly the bad side. But Serpentini treated me different than the other places. I wasn't lied to and th saw the good and bad side of buying vehicles, mostly the bad side. But Serpentini treated me different than the other places. I wasn't lied to and they let me make the purchase when I was ready instead of try to pressure me into buying a vehicle that day. They got me the truck I wanted at the price I could afford. TJ Knauf was the car salesman I worked with, he was awesome and would recommend him to everyone. He was the best car salesman that I worked with throughout the whole process. When my wife needs a vehicle, I will bring her right back to Serpentini because of the respect and class they showed me for my purchase. More