Serpentini Chevrolet of Willoughby Hills

I came in to buy my car out of its lease and I was helped by Andrew, he was very helpful and professional. Then I was helped by Alan who was also so friendly and knowledgeable. While I signed paperwork my ca by Andrew, he was very helpful and professional. Then I was helped by Alan who was also so friendly and knowledgeable. While I signed paperwork my car was being updated due to a safety recall. All around a great experience More

There was a couple issues with our newly acquired 21 Tahoe but Art Mills and Phil Watts took care of. Also, Mike Campola made sure all was taken care of. Tahoe but Art Mills and Phil Watts took care of. Also, Mike Campola made sure all was taken care of. More

I found everyone at the dealership to be helpful, courteous and more than willing to answer all my questions as well as assisting me with understanding differences between cars. courteous and more than willing to answer all my questions as well as assisting me with understanding differences between cars. More

I had a Great Service Experience I needed the USB ports in my Trax Checked Phil had the Port replaced and even had my car washed for my I appreciate the Professional Work done in a very timely manner Thank in my Trax Checked Phil had the Port replaced and even had my car washed for my I appreciate the Professional Work done in a very timely manner Thank You Barbara More

Great place, personable people overall amazing experience. They were able to get me into the truck I wanted and was able to get it hassle free. experience. They were able to get me into the truck I wanted and was able to get it hassle free. More

Outstanding people - Carla worked hard finding what we wanted and great follow up- our Financial guy think his name is Andy is great to deal with - it’s a lot of paperwork etc he makes it simple wanted and great follow up- our Financial guy think his name is Andy is great to deal with - it’s a lot of paperwork etc he makes it simple More

Great experience. Mike Sintoni was very straight forward but willing to work within my budget. It was nice doing business with the dealership. i would definitely come back. but willing to work within my budget. It was nice doing business with the dealership. i would definitely come back. More

Art Mills and Alan Suhey did a fantastic job with our recent Tahoe purchase. Art especially went above and beyond to find our specific vehicle with options and kept us updated along the way. recent Tahoe purchase. Art especially went above and beyond to find our specific vehicle with options and kept us updated along the way. More

I always have a great experience here, David was great and Thanks for keeping my car running great and getting me In for service quickly. and Thanks for keeping my car running great and getting me In for service quickly. More

Will go to some other dealer for next oil change from now on, you overbook you customers so they have a 2 hour wait, I was a Pat O’Brien customer will never be a Serpentini customer. Just to be clear the guy on, you overbook you customers so they have a 2 hour wait, I was a Pat O’Brien customer will never be a Serpentini customer. Just to be clear the guys working in service not their fault whom ever you have scheduling I wouldn’t even give them one star. More