Serpentini Chevrolet of Willoughby Hills

I needed to lease a new vehicle since my lease was up at the end of December. I was pleased with the service. Carla was able to answer my questions and meet my needs. the end of December. I was pleased with the service. Carla was able to answer my questions and meet my needs. More

I took my car in for a oil change, tire rotation & multi-point inspection. Before I stepped out of my car I disconnected my phone from the charger leaving the charger in the car. When the car was retu multi-point inspection. Before I stepped out of my car I disconnected my phone from the charger leaving the charger in the car. When the car was returned to me the charger was no longer there. Draw your own conclusion! More

My dealer Donna did an amazing job and got me exactly what I wanted. She was very personable and made me feel very comfortable with my decision. The dealership itself was filled with nice, helpful people what I wanted. She was very personable and made me feel very comfortable with my decision. The dealership itself was filled with nice, helpful people. Will definitely stay with this dealer and dealership. More

Great team approach. Had three key people serving me to ensure I had the service and attention I needed. Pablo in particular, very kind and helpful--especially given he is just an intern. ensure I had the service and attention I needed. Pablo in particular, very kind and helpful--especially given he is just an intern. More

Excellent service and no pressure to buy. TJ is an excellent salesman, would highly reccomend seeing him. Very smooth transaction. Worth the drive for your next vehicle. excellent salesman, would highly reccomend seeing him. Very smooth transaction. Worth the drive for your next vehicle. More

David did a great job handling my concerns and completed the work correctly Stay safe I want cruise control installed Thank you thank you Billy Kandrac the work correctly Stay safe I want cruise control installed Thank you thank you Billy Kandrac More

Would have been 5 stars but I don't drive laying down in my back seat. Had to completely rearrange my seats. Car was in to be detailed but seats still have stains and windows were not cleaned inside. Am I my back seat. Had to completely rearrange my seats. Car was in to be detailed but seats still have stains and windows were not cleaned inside. Am I mistaken in the definition of detailing? I do give xxxxxxto Gary Heck whose was extremely nice and very professional. More

Great customer service, the salesman was knowledgeable about the vehicle. They were courteous, professional and very friendly. They worked with my situation and delivered a great vehicle. about the vehicle. They were courteous, professional and very friendly. They worked with my situation and delivered a great vehicle. More

My experience was fantastic and I felt no pressure. The salesperson was very personable. I like to talk so we had some good conversation. Was like a little brother than a salesman. salesperson was very personable. I like to talk so we had some good conversation. Was like a little brother than a salesman. More

I thought that they were very helpful. I also felt like they handled things in a timely manner. I also thought that everyone was nice and very helpful. they handled things in a timely manner. I also thought that everyone was nice and very helpful. More