Serpentini Chevrolet of Willoughby Hills

I was advised that my credit would be ran with 1 creditor and it was ran with 5 and when I asked they did not have a response. Also, told me I could not be financed and then when I said I would leave, they and it was ran with 5 and when I asked they did not have a response. Also, told me I could not be financed and then when I said I would leave, they Magically was able to do it. When I arrived, they said the vehicle was sold but knew I was coming and did not call me. I was told because they wanted me to pick something else. When I said I was leaving, the vehicle was pulled up and said we do have it. Just a lot of misleading information If I was buying this as my daughter first car, I would of left. I do not like a lot of back and forth and misleading information. More

Very satisfied and I can’t thank you enough for going above and beyond for me, I am referring everyone to you guys, and David Allen is the best above and beyond for me, I am referring everyone to you guys, and David Allen is the best More

We drive 40 minutes to Serpentini Chevrolet of Willoughby Hills to have our car serviced, as we have purchased three vehicles from them (Pat O'Brien) and their service department is great! Hills to have our car serviced, as we have purchased three vehicles from them (Pat O'Brien) and their service department is great! More

Same day reschedule had to wait but everything was taken care of pretty quick no complaints great service and I got a free wash complimentary of the dealership care of pretty quick no complaints great service and I got a free wash complimentary of the dealership More

Quick process, found the car on carfax. Colin was helpful in making sure I got the car I wanted. The car is working well, great experience overall! in making sure I got the car I wanted. The car is working well, great experience overall! More

I was pleased with the service. The service department was courteous and helpful. A future body shop service was explained clearly, and I was also given options. was courteous and helpful. A future body shop service was explained clearly, and I was also given options. More

Great service.smooth ride. Explained my options clearly, also gave me options. Discount / pricing was decent for 2021 suv. would recommend they’re services in the future! also gave me options. Discount / pricing was decent for 2021 suv. would recommend they’re services in the future! More

My experience was the top-of-the-line my sale associate shad judge worked his magic and did everything he said he would do I really appreciate him for going above and beyond to make sure I was satisfied a shad judge worked his magic and did everything he said he would do I really appreciate him for going above and beyond to make sure I was satisfied and got a great deal. thank you More

I needed to lease a new vehicle since my lease was up at the end of December. I was pleased with the service. Carla was able to answer my questions and meet my needs. the end of December. I was pleased with the service. Carla was able to answer my questions and meet my needs. More

Everyone was pleasant and patient. I've been dealing with this location for a number of years under it's former name and ownership. We are a GM family. with this location for a number of years under it's former name and ownership. We are a GM family. More