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Serpentini Chevrolet of Willoughby Hills

Willoughby Hills, OH

3.4
1,039 Reviews

2810 Bishop Rd

Willoughby Hills, OH

44092

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Showing 1,039 reviews

October 05, 2020

Very patient. Very understanding. No pressure to purchase. Answered all my questions and had all the right answers. Very happy with my purchase. Looking forward to good service More

by KARVON2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew, Donald Korenewych
Oct 06, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Hello, Thanks for your feedback on your recent visit to Serpentini Chevrolet of Willoughby Hills. I'm glad to hear that Andrew was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

Oct 07, 2020 -

KARVON2001 responded

Andrew was only the finance person. Don was my sales man and he is to get credit for the sale! Andrew was also pleasant however.

October 05, 2020

Wanted a suv your staff was friendly knowledgeable work to give the deal for your budget give a choice not forceful my 2nd vecicle from here very pleased More

by BRAXTON6991
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carla Clayton, Jim Setele, Carly Folisi, Ryan McDermott, Derrick Rentz
Oct 05, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

October 03, 2020

Nice every thing was great i will like to thank David Allen for his job well done on my new Chevrolet Blazer..I love it More

by princesjohnson
Recommend Dealer
Yes
Employees Worked With
He was very kind and helpful more over nice , David Allen
Oct 04, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Serpentini Chevrolet of Willoughby Hills are glad to have you as a customer.

October 03, 2020

Exceptional experience Phil the service writer kept me informed and updated on exactly what was going on with my vehicle and the steps they were taking to repair it. Even called the day after picking my v More

by Dianne W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil- Service writer.
Oct 04, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

We are very happy, Dianne, to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 02, 2020

Great on all levels and will send my entire family there to get cars. Very easy to deal with thru the entire car buying experience. Thanks to the entire team at Serpentini Willoughby Hills. More

by MJC543
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Greenwood, Sandy Reed, Ryan McDermott, Aramis Greenwood, Candi Brooks
Oct 04, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Serpentini Chevrolet of Willoughby Hills, we look forward to having you as one of our valued customers for many more years to come!

October 02, 2020

Great service from everybody involved. From the first contact with Kayla, to conversations with Aramis, to the finale with TJ. Drove over 2 hours to deal with them. Would highly recommend and will be bac More

by umcanes1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla and TJ, Randy Greenwood, Aramis Greenwood
Oct 04, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Serpentini Chevrolet of Willoughby Hills.

October 01, 2020

Will recommend to friend and family the people that help me were very nice the proses didn’t take all day I was in by 9 out by 1 More

by Caybell765
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Trent, Ryan McDermott, Shad Judge
Oct 01, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Congratulations on your new vehicle!

September 30, 2020

They were great and fast to help me! It was a great time there and I love the new truck I bought from them! Thank you for all the help More

by BARBIAN.BRIAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen, Lucas Monasky
Sep 30, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Serpentini Chevrolet of Willoughby Hills!

September 30, 2020

They helped me as soon as I came through their door. Justin Trent was fabulous, patient and very knowledgeable. I had not planned on committing to a new car on that day, but fell in love with the car, More

by sharonsternen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Trent
Sep 30, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Serpentini Chevrolet of Willoughby Hills!

September 30, 2020

Jade and Don were both very knowledgeable about the Chevy Equinox. They took the time to find us the vehicle that we wanted. They were both very professional. More

by ckminich1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Korenewych, Jade Walsh
Sep 30, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Hello, Thank you so much for your kind words regarding Jade and Don, and for taking the time to leave us this wonderful feedback! Congratulations on your new Chevy Equinox!

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