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Serpentini Chevrolet of Willoughby Hills

Willoughby Hills, OH

3.4
1,039 Reviews

2810 Bishop Rd

Willoughby Hills, OH

44092

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Showing 1,039 reviews

September 16, 2020

Serpentini gave me the best price on my 2020 Equinox and best trade in value, the Sales Manager, the two Salesman and Finance guy made me feel comfortable through the whole process!!! More

by dan.fiorta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan McDermott, Jeff Shinhearl, Shad Judge, Candi Brooks
Sep 17, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you so much, Dan, for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new Equinox! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 15, 2020

I have bought my fourth car from this dealership And I’m very satisfied with the sales team in the finance team as well as the maintenance department that services the cars each time I’ve always had a very More

by Rjbranner14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carla Clayton
Sep 16, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

We are very happy Carla provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 15, 2020

My experience at serpentin I was all good Don my cells My test drive on my new vehicle was great the service department gave me everything I need it to know about the truck wrap was wonderful More

by BNSJV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Korenewych
Sep 15, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Here at Serpentini Chevrolet of Willoughby Hills, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Don, and it was a pleasure having you at the dealership. We appreciate your review!

September 14, 2020

Great experience. David was great and had or got all the answers we needed . Alan Suhy was very professional and a pleasure to deal with. More

by lhbrawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Suhy, David Allen, Aramis Greenwood
Sep 14, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Hello, Thank you so much for your kind words regarding your recent experience working with David, and for taking the time to leave us this wonderful feedback!

September 14, 2020

Jeff was very patience and made the shopping experience we hold on for 3 years. I will definitely recommend Jeff to another person. Thank you. More

by ariela_pgg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aramis Greenwood, Jeff Shinhearl
Sep 14, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Ariela, Thank you so much for choosing Serpentini Chevrolet of Willoughby Hills! Congrats on your new purchase, and let Jeff know if we can be of any more assistance!

September 14, 2020

Customer service is about the little things, and the big things. Lucas Monasky covered all the bases. From the moment he opened the door and greeted me, I knew he was willing to go the extra mile. He mad More

by jshafer73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas Monasky
Sep 14, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Hello, It's fantastic to hear that Lucas provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Serpentini Chevrolet of Willoughby Hills!

September 14, 2020

Went in to buy a new blazer. Everyone was very helpful. Andrew made sure I knew everything about the vehicle. I would recommend to friends. More

by kandice123071
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew morris
Sep 14, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Kandice, It's great to hear that Andrew was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Serpentini Chevrolet of Willoughby Hills!

September 12, 2020

Clean dealership good selection of vehicles to choose from and good friendly people to help you along the way. Thank You again Mr. Hart III More

by mrhlll77736
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carla Clayton, Jim Setele, Ryan McDermott
Sep 13, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

We appreciate your business and our team looks forward to serving you again soon!

September 11, 2020

The best experience we had purchasing a new vehicle was due to Ryan McDermitt and Randy Greenwood they made our purchase enjoyable and informative love our new Trailblazer 2021. More

by RANDALL460
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan McDermitt, Randy Greenwood
Sep 12, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

September 11, 2020

Professional and very courteous staff. The finance manager was extremely professional and was a pleasure to deal with . Our salesman was knowledgeable and pleasant . Thank you More

by C.LEBLANG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Korenewych
Sep 12, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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