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Serpentini Chevrolet of Willoughby Hills
Willoughby Hills, OH
1,039 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,039 reviews
September 11, 2020
I will never again shop here jade n and cliff was terrible stop sending me messages after this dealership deserves zero stars never again will I shop here the lady jade has zero knowledge about cars terrible stop sending me messages after this dealership deserves zero stars never again will I shop here the lady jade has zero knowledge about cars but wants to hurry and force you to paperwork for a sale. Cliff is a lair he offered help he didn’t give More
by shauntawhite87
Verified CustomerEmployees Worked With
Cliff, Jade Walsh
September 11, 2020
I have bought 3 new trucks in the last couple years and this dealership is the best ! Hands down. they were respectful and handled the transaction well. THANKS ta Randy Greenwood. this dealership is the best ! Hands down. they were respectful and handled the transaction well. THANKS ta Randy Greenwood. More
by zank1
Employees Worked With
Randy Greenwood, Aramis Greenwood
September 09, 2020
Came from out of town to pick up a 2019 Chevy Camaro. Literally everyone we dealt with was outstanding by telephone and in person. I hate to name names because I'm sure to miss someone but Aramis, Andr Literally everyone we dealt with was outstanding by telephone and in person. I hate to name names because I'm sure to miss someone but Aramis, Andrew and Andrew were particularly helpful. This ranks amoung the best customer experiences I have had in the last 20 years. Keep up the good work. More
by Chrislopez.oh
Employees Worked With
Andrew Morris, Andrew the closer, Aramis Greenwood, Candi Brooks
September 09, 2020
Dave, from the service department, made sure that all of my automotive concerns were acknowledged. He also made sure that all off my questions were answered my automotive concerns were acknowledged. He also made sure that all off my questions were answered More
by PHHADA
Employees Worked With
Art Mills
September 07, 2020
We went in for service on our Chevy Cruze and ended up talking to Jade in the showroom. She was very informative and helpful about the cars. Will definitely seek her out when we shop for a new car. T talking to Jade in the showroom. She was very informative and helpful about the cars. Will definitely seek her out when we shop for a new car. The service department was great, too. Fast service and friendly. More
by Paula0524
Employees Worked With
Jade Walsh
September 07, 2020
I had a great experience at Serpentini Chevrolet in Willoughby Hills and I would highly recommend them for your next vehicle purchase. I will definitely be back! Willoughby Hills and I would highly recommend them for your next vehicle purchase. I will definitely be back! More
by JESSAMY1214
Employees Worked With
Jeff Shinhearl
September 07, 2020
Excellent deal! Highly recommend the sales team! They worked together to get me the car I really wanted! I love my new car. They made it happen! worked together to get me the car I really wanted! I love my new car. They made it happen! More
by catergirl90
Employees Worked With
TJ and Alan, Lucas Monasky, Ryan McDermott, Candi Brooks
September 05, 2020
I did recommend this dealership. My son bought a car here recently. Being with him buying his car I realized that I was a bit short-changed on my purchase. His sales person took the time to do a full walk-ar recently. Being with him buying his car I realized that I was a bit short-changed on my purchase. His sales person took the time to do a full walk-around and explain features. Although I’m extremely happy with my purchase there are a few things I have a problem with. 1. I have to get brakes. I would’ve thought something as important as brakes would’ve been addressed. 2. I found some chips in the windshield. 3. The driver side rear view is scratched. 4. I found a few bubbles on the edge of the hood which will turn into rust. Had these issues been pointed out or noticed at the time of purchase I would’ve expected a little bit taken off the purchase price. None of these are deal-breakers but I wish I knew about them beforehand. More
by smackzombie
Employees Worked With
Aramis Greenwood
September 04, 2020
Follows covid guidelines. Extremely helpful, without being pushy. Answered all of questions, helped finding a vehicle to fit my needs. I would recommend this dealer being pushy. Answered all of questions, helped finding a vehicle to fit my needs. I would recommend this dealer More
by LORIGRAHEK54
Employees Worked With
Art Mills
