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Serpentini Chevrolet of Willoughby Hills

Willoughby Hills, OH

3.4
1,039 Reviews

2810 Bishop Rd

Willoughby Hills, OH

44092

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Showing 1,039 reviews

August 17, 2020

Great service. Great salesman. Easy to work with everyone involved. Also, as David Allen was not directly involved he always said hello and asked questions so he could direct me to the right salesman (Don) a More

by EDWARD_P_WARD
Recommend Dealer
Yes
Employees Worked With
David Allen, Donald Korenewych
Aug 18, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you, Edward, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 14, 2020

Awesome service !! Very friendly atmosphere.. We had a very pleasant experience here at Serpentini Chevrolet of Willoughby.. Mom loves her new ride !! Thank you Shad Judge!! More

by Margie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shad Judge
Aug 17, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Margie, thank you for sharing your experience with us! We're happy to hear it went well and hope your mom will continue to enjoy her new vehicle. We truly appreciate your feedback!

August 14, 2020

Super Fast and Helpful As always, I had a great experience! I needed a new battery and they were able to get me in quick and finish the job in a short period of time. More

by RMREIDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown the name
Aug 14, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again!

August 14, 2020

I had a good experience. I knew what I wanted when I walked in. The salesman did not waste my time. He was very knowledgeable about the vehicle I purchased and very professional. More

by ALFREDAODUWOLE
Recommend Dealer
Yes
Employees Worked With
Randy Greenwood, Aramis Greenwood
Aug 17, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

August 14, 2020

For General Maintenance On My Equinox The service people were very helpful, and finished the work on my Equinox, while I waited. Frankly, I was totally impressed with everyone there, and w More

by WoodlandEchoes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Friedman and Christopher Burrell were both very helpful.
Aug 17, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

It's great to hear that out team provided such an excellent experience! Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Serpentini Chevrolet of Willoughby Hills!

August 13, 2020

Excellent service, This really pertains to David, Service Advisor.Excellent job. Need more like him. He delivered my car when promised. Nothing else to say. When so More

by KC61943
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Friedman
Aug 13, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you for the kind words for David. We appreciate your business and our team looks forward to serving you again soon!

August 12, 2020

Service was great, even though itntiokma bit longer than anticipated..Gary H. Did everything to keep me informed . Car is running great now. Very satisfied More

by DAZ2450
Recommend Dealer
Yes
Employees Worked With
Service dept
Aug 13, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you for choosing Serpentini Chevrolet of Willoughby Hills. Your feedback and rating mean a lot to us. We're glad we were able to help and hope to see you again!

August 12, 2020

Service was great The dealership staff were all extremely helpful and friendly. They were happy to take the time to find the right vehicle and price for me personally. More

by hmlucic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas Monasky
Aug 13, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Thanks for your feedback on your recent visit to Serpentini Chevrolet of Willoughby Hills. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

August 12, 2020

My whole experience was perfect. I arrived and was greeted with in a few minutes. My salesman was very knowledgeable and polite. He was professional. More

by ntenney80
Recommend Dealer
Yes
Employees Worked With
Aramis Greenwood, Pablo Arrendando-Lara
Aug 13, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 10, 2020

Maintenance visit Although I did not lease my car from this dealership it is very convenient and close to my workplace. I had used this location in the past but it has More

by SA2SLAGA
Customer Service
Recommend Dealer
Yes
Employees Worked With
Service staff.
Aug 10, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Thanks for sharing your thoughts about your experience with Serpentini Chevrolet of Willoughby Hills. We appreciate your business and hope to see you again soon!

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