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Serpentini Chevrolet of Willoughby Hills

Willoughby Hills, OH

3.4
1,039 Reviews

2810 Bishop Rd

Willoughby Hills, OH

44092

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Showing 1,039 reviews

July 24, 2020

I felt safe and it was great experience and I didn’t have to wait long . Calylee was wonderful excellent customer service I’ll be back More

by LYOUNG557
Recommend Dealer
Yes
Employees Worked With
Carly Folisi
Jul 25, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience, and it's great to hear that Carly took good care of you. We will share your comments with her and the team, and we look forward to working with you again.

July 24, 2020

Maintenance check on my 2020 Trax. This is my third lease with Chevrolet. Leased with them when they were Pat O'Brien Chevrolet, and now I'm leasing my 2020 Trax with Serpentini Chevro More

by CJACOCKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Campoleiti (Service), Carla Clayton
Jul 25, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Serpentini Chevrolet of Willoughby Hills!

July 23, 2020

Ernesto was cool! He let us test drive a 2020 blazer while we waited! I also brought my car for service and everything looks good More

by adg45
Recommend Dealer
Yes
Employees Worked With
Ernesto was great , Sandy Reed
Jul 24, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you for taking the time to share your thoughts on working with Ernesto and the team. We're glad to hear we delivered such a great experience!

July 23, 2020

I was very satisfied with my salesperson. It was a very good experience. I would definitely referral my salesperson to a friend and the dealership. More

by maulprice
Recommend Dealer
Yes
Employees Worked With
Ryan McDermott, Jade Walsh
Jul 24, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Serpentini Chevrolet of Willoughby Hills!

July 23, 2020

I’m very impressed with the level of care and professionalism when working with Andrew Benin. Completely satisfied. I highly recommend purchasing your vehicle here. More

by BONNIEBARRY
Recommend Dealer
Yes
Employees Worked With
Andrew Benin, Alea Bauer
Jul 24, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

It's great to hear that Andrew delivered such an excellent experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Serpentini Chevrolet of Willoughby Hills!

July 22, 2020

quick & easy I was taken care of with courtesy and professionalism. The social distancing left a little to be desired, although there was enough space between seat More

by SINGINGPLUMBER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe at the service dept., Alea Bauer, Candi Brooks
Jul 22, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Mark, thank you for choosing Serpentini Chevrolet of Willoughby Hills, your feedback and rating mean a lot to us. We're glad we were able to help, and we will share your comments with the team. We look forward to seeing you again!

July 22, 2020

I had a pleasant experience when I went to get my oil changed at the new Serpentini Chevrolet in Willoughby Hills. I leased my Equinox from the Strongsville location and was happy to see they now have a More

by KB
Recommend Dealer
Yes
Employees Worked With
Not sure of names
Jul 22, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you for your review, we're thrilled to hear that you had such a positive experience. We appreciate your business and our team looks forward to serving you again soon!

July 21, 2020

Purchasing a brand new car Excellent Salesperson (Jeff) Excellent Staff (Allen) I was very appreciative of the service I'd received. Any questions I had were answered clearly More

by CLARA_PARRISH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Allen, Jeff Shinhearl
Jul 22, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Clara, thank you for your business and this review! We're happy to hear that David and Jeff were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 20, 2020

Salesperson Dave Allen was excellent. I would recommend anyone buying a truck, car, or SUV to head up to Serpentine of Willoughby and speak with Dave Allen. More

by JFOWLER317
Recommend Dealer
Yes
Employees Worked With
David Allen
Jul 20, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 20, 2020

When I came in I was greeted right away and the young man that helped me was very nice and professional. I truly appreciate him. Thank you More

by Joyce Elzy-Gibson
Recommend Dealer
Yes
Employees Worked With
Sadiki
Jul 20, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

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