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Serpentini Chevrolet of Willoughby Hills

Willoughby Hills, OH

3.4
1,039 Reviews

2810 Bishop Rd

Willoughby Hills, OH

44092

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Showing 1,039 reviews

July 15, 2020

I am extremely satisfied, not only with my vehicle purchase, but also the service I received behind it. I told Shad exactly what I needed and he delivered. I didn’t feel like I was just a “customer” o More

by ebonywebster430
Recommend Dealer
Yes
Employees Worked With
Ryan McDermott, Shad Judge
Jul 16, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you so much, Ebony, for your excellent review! We are so glad that Shad had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

July 15, 2020

We love our new 2021 Chevy Trailblazer. We got a great deal! The staff was very helpful and nice. The process went pretty quickly. Ww would recommend this dealership. More

by MEDSKERS
Recommend Dealer
Yes
Employees Worked With
Art Mills, Aramis Greenwood
Jul 16, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Serpentini Chevrolet of Willoughby Hills.

July 14, 2020

Great service David service advisor was awesome very knowledgeable. This is the first time my automobile serviced under an hour for an oil change. My prior experien More

by WJRJ32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Friedman
Jul 14, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that David met your expectations. Thank you again for choosing Serpentini Chevrolet of Willoughby Hills, we look forward to having you as one of our valued customers for many more years to come!

July 13, 2020

Gary is always awesome!!! And the guy who greets me when I first pull up (I didn’t catch his name) ... thank you guys! This is why I keep coming back ! More

by MAHNDEE12
Recommend Dealer
Yes
Employees Worked With
Gary Heck
Jul 14, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

We are very happy Gary provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 11, 2020

The service team is great at Willoughby Hills. Phil Watts went above and beyond to obtain a rental car so I could make a client meeting on time. More

by Larry S
Recommend Dealer
Yes
Employees Worked With
Phil Watts
Jul 13, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Larry, Thank you so much for your kind words regarding your recent experience working with Phil, and for taking the time to leave us this wonderful feedback!

July 09, 2020

Great customer service. Great communication. Customer service 101. This is how you get repeat business. The communication and professionalism was great. Very personable. Would and recommended you More

by William.mayer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carla Clayton
Jul 09, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you, William! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Serpentini Chevrolet of Willoughby Hills.

July 09, 2020

Great service. Fixed my car while I waited. Great people clean service department, neat waiting areas. Service manager found my problem immediately. Thanks to everyone More

by JOSEPHROSSMAN
Recommend Dealer
Yes
Employees Worked With
Mike, dan
Jul 10, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 06, 2020

Scored great deal usually the car lots saves the best deal for their friends , you made me feel like I was your best friend thanks . More

by JDIT54
Recommend Dealer
Yes
Employees Worked With
Lucas Monasky, Carly Folisi
Jul 07, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

July 06, 2020

Amazing experience, they are super friendly and shad and the the guys we worked with were just the best I can’t say enough about how awesome they all were! More

by sullivanp7840
Recommend Dealer
Yes
Employees Worked With
Aramis Greenwood, Shad Judge
Jul 07, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear Shad and the team took good care of you. Thank you again for choosing Serpentini Chevrolet of Willoughby Hills, we look forward to having you as one of our valued customers for many more years to come!

July 03, 2020

very good very good very good I wood buy a another car from art mills in the future this is the third car I purchase Art Mills. More

by RFLACK1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Art Mills
Jul 04, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you so much for choosing Serpentini Chevrolet of Willoughby Hills! Congrats on your new purchase, and let us know if we can be of any more assistance!

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