
Serpentini Chevrolet of Willoughby Hills
Willoughby Hills, OH
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I am extremely satisfied, not only with my vehicle purchase, but also the service I received behind it. I told Shad exactly what I needed and he delivered. I didn’t feel like I was just a “customer” o purchase, but also the service I received behind it. I told Shad exactly what I needed and he delivered. I didn’t feel like I was just a “customer” or a “deal.” I felt like I was someone you all wanted to genuinely satisfy and get me what I wanted and needed. Expectations were met far and above you have my service forever. :) More
We love our new 2021 Chevy Trailblazer. We got a great deal! The staff was very helpful and nice. The process went pretty quickly. Ww would recommend this dealership. deal! The staff was very helpful and nice. The process went pretty quickly. Ww would recommend this dealership. More
Great service David service advisor was awesome very knowledgeable. This is the first time my automobile serviced under an hour for an oil change. My prior experien David service advisor was awesome very knowledgeable. This is the first time my automobile serviced under an hour for an oil change. My prior experience with service here was horrible, oil changes were 2 hours or more. thank you More
Gary is always awesome!!! And the guy who greets me when I first pull up (I didn’t catch his name) ... thank you guys! This is why I keep coming back ! I first pull up (I didn’t catch his name) ... thank you guys! This is why I keep coming back ! More
The service team is great at Willoughby Hills. Phil Watts went above and beyond to obtain a rental car so I could make a client meeting on time. Watts went above and beyond to obtain a rental car so I could make a client meeting on time. More
Great customer service. Great communication. Customer service 101. This is how you get repeat business. The communication and professionalism was great. Very personable. Would and recommended you Customer service 101. This is how you get repeat business. The communication and professionalism was great. Very personable. Would and recommended your dealership to others. More
Great service. Fixed my car while I waited. Great people clean service department, neat waiting areas. Service manager found my problem immediately. Thanks to everyone clean service department, neat waiting areas. Service manager found my problem immediately. Thanks to everyone More
Amazing experience, they are super friendly and shad and the the guys we worked with were just the best I can’t say enough about how awesome they all were! the the guys we worked with were just the best I can’t say enough about how awesome they all were! More
very good very good very good I wood buy a another car from art mills in the future this is the third car I purchase Art Mills. very good very good I wood buy a another car from art mills in the future this is the third car I purchase Art Mills. More