Serpentini Chevrolet of Willoughby Hills

Service, sales and finance Andrew Benin is the reason I keep coming back. Your sales and service department are also exceptional. Every time I come in everyone greets you person Andrew Benin is the reason I keep coming back. Your sales and service department are also exceptional. Every time I come in everyone greets you personally. More

Best car buying experience ever. I was at the dealership approximately 2.5 hours. I test drove a few cars and finalized the paperwork and drove off in my new car. Carla was very courteous, knowledgeable a approximately 2.5 hours. I test drove a few cars and finalized the paperwork and drove off in my new car. Carla was very courteous, knowledgeable and very professional. The finance manager was also very nice to work with. I will be another car from Serpentini of Willoughby. More

The sales and service associates are always friendly and knowledgeable! Been a loyal customer before and after the shift. Everyone in my family buys cars off this lot and will continue to refer others in th knowledgeable! Been a loyal customer before and after the shift. Everyone in my family buys cars off this lot and will continue to refer others in the future! Thanks and keep up the great work! More

Painless, efficient and transparent I have no complaints. I called on the phone and spoke to the internet rep. I then went into the dealership in person. They got me in the right car I have no complaints. I called on the phone and spoke to the internet rep. I then went into the dealership in person. They got me in the right car and got me a good deal on my loan from Huntington Bank. More

Good experience As part of an oil change service several checks were included. The inspection uncovered an animal nest in the cabin air filter and out of spec alignm As part of an oil change service several checks were included. The inspection uncovered an animal nest in the cabin air filter and out of spec alignment. Both issues were corrected. The service advisor kept me informed as the work was performed. I was very satisfied with the work. More

Art knows cars This is my 2nd vehicle I purchased from Art. I call him, tell him what I am looking for, and he calls me back with vehicles to look over. He is my fa This is my 2nd vehicle I purchased from Art. I call him, tell him what I am looking for, and he calls me back with vehicles to look over. He is my families "go to person" for a used or new car. Give him a call, you won't regret it.... More

GREAT SERVICE I called in to get an appointment for a wheel alignment and I got an appointment the same day. It only took them about 30 minutes and my vehicle was f I called in to get an appointment for a wheel alignment and I got an appointment the same day. It only took them about 30 minutes and my vehicle was finished. It had been washed also when I picked it up. Great Service! More

Vehicle service. Very knowledgeable, and professional. I didn't feel like I was being taken advantage of because I am a woman, and not familiar with car mechanics/main Very knowledgeable, and professional. I didn't feel like I was being taken advantage of because I am a woman, and not familiar with car mechanics/maintenance ( which thankfully I am!). More

Excellent service from Art Mills This used truck purchase was made very simple by the salesman and he also handled the roof rack installation quickly and efficiently. I would recommen This used truck purchase was made very simple by the salesman and he also handled the roof rack installation quickly and efficiently. I would recommend him as well as the dealership. More

Service was great. The team welcomed me in and everything was good. I am glad even though the name changed the quality of service was still there. was good. I am glad even though the name changed the quality of service was still there. More