Back

Serpentini Chevrolet of Willoughby Hills

Willoughby Hills, OH

3.1
1,042 Reviews

2810 Bishop Rd

Willoughby Hills, OH

44092

Directions

By Type

Showing 1,042 reviews

May 17, 2020

Service staff patient and great. Don't have a GM brand vehicle and the staff was still welcoming and so helpful. Serviced vehicle and ordered needed parts for follow up appointment. Phil Watts is great fr More

by M
Recommend Dealer
Yes
Employees Worked With
Phil Watts
May 18, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Thanks for sharing your thoughts about your experience with Serpentini Chevrolet of Willoughby Hills. We appreciate your business and hope to see you again soon!

May 15, 2020

Lucas did a great job finding me my perfect car! He was very friendly and personable, he did not make me feel like it was being pushed which I appreciate. ❤️ More

by kaitiemoon
Recommend Dealer
Yes
Employees Worked With
Lucas Monasky
May 15, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 15, 2020

My wife and I were really happy with Randy . And the rest of the Willoughby Serpentini staff. We felt that we were really taken care of and matched are needs at a price we could afford. Thank you Joe Schim More

by JJSCHIMIZZI
Recommend Dealer
Yes
Employees Worked With
Randy Greenwood
May 17, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Hi Joe, It's fantastic to hear that Randy provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Serpentini Chevrolet of Willoughby Hills!

May 15, 2020

good experience They took care of my software issue and did an oil change in and out in 90 min like they said. very clean as well More

by CUZAC31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Setele
May 17, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Serpentini Chevrolet of Willoughby Hills.

May 14, 2020

Lease another car Art Mills was a pleasure to deal with and was very helpful in choosing a car and setting things up. I love my new car. More

by ROBERTAMODICA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Art Mills
May 15, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 13, 2020

quick service, frendly people Got there on time and car was taken to John Glady for service. Service person went over what was done, paid my bill and was out of there in good time. More

by AADINOLFI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Glady, Phil Watts
May 13, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 12, 2020

I come to this dealership because of its service and phill .and they treat me with respect. And they get the job right the first time. More

by BAUGHANTONY
Recommend Dealer
Yes
Employees Worked With
Alea Bauer, Carly Folisi
May 12, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Serpentini Chevrolet of Willoughby Hills, we look forward to having you as one of our valued customers for many more years to come!

May 11, 2020

Representatives paid attention to detail. When mistake occured at other dealer, the reps quicky identified the problem. They took action to correct the problem. Thank you! More

by Brian K. Lewis
Recommend Dealer
Yes
Employees Worked With
Dan Worley, David Allen
May 11, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

It's great to hear, Brian, that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Serpentini Chevrolet of Willoughby Hills!

May 11, 2020

Best buying experience ever! The sales rep and sales manager did a great job on my deal. It was actually a pleasant experience unlike so many I have had in the past. I would defin More

by TIMOTHYWARRICK
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Morris, 5 stars, Ryan McDermott
May 12, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 11, 2020

I had a wonderful time purchasing my Trax Carla was I had a wonderful time purchasing my Trax Carla was awesome explaining the features of the automobile offered extra service if I didn't remember anyt More

by rodcarol
Recommend Dealer
Yes
Employees Worked With
Carla Clayton
May 11, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Thanks for your feedback on your recent visit to Serpentini Chevrolet of Willoughby Hills. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

...
70
...