Serpentini Chevrolet of Willoughby Hills

good experience They took care of my software issue and did an oil change in and out in 90 min like they said. very clean as well They took care of my software issue and did an oil change in and out in 90 min like they said. very clean as well More

Lease another car Art Mills was a pleasure to deal with and was very helpful in choosing a car and setting things up. I love my new car. Art Mills was a pleasure to deal with and was very helpful in choosing a car and setting things up. I love my new car. More

quick service, frendly people Got there on time and car was taken to John Glady for service. Service person went over what was done, paid my bill and was out of there in good time. Got there on time and car was taken to John Glady for service. Service person went over what was done, paid my bill and was out of there in good time. The only thing wrong was no hot water for tea or coffee like you always have! More

I come to this dealership because of its service and phill .and they treat me with respect. And they get the job right the first time. phill .and they treat me with respect. And they get the job right the first time. More

Representatives paid attention to detail. When mistake occured at other dealer, the reps quicky identified the problem. They took action to correct the problem. Thank you! occured at other dealer, the reps quicky identified the problem. They took action to correct the problem. Thank you! More

Best buying experience ever! The sales rep and sales manager did a great job on my deal. It was actually a pleasant experience unlike so many I have had in the past. I would defin The sales rep and sales manager did a great job on my deal. It was actually a pleasant experience unlike so many I have had in the past. I would definitely recommend this Serpentini dealership. More

I had a wonderful time purchasing my Trax Carla was I had a wonderful time purchasing my Trax Carla was awesome explaining the features of the automobile offered extra service if I didn't remember anyt I had a wonderful time purchasing my Trax Carla was awesome explaining the features of the automobile offered extra service if I didn't remember anything to come back anytime More

Heat sensor issue Back in March I brought my car in because my “check engine “ light came on...turned out to be the heat sensor which has happened a few other times. Si Back in March I brought my car in because my “check engine “ light came on...turned out to be the heat sensor which has happened a few other times. Since there wasn’t any in stock, they ordered it and told me I would be notified when I came in...still waiting More

Why the new name? I have had Chevrolet for along time. Going to the Willoughby Hills for service. So far I only had one bad experience with service. I felt I was over c I have had Chevrolet for along time. Going to the Willoughby Hills for service. So far I only had one bad experience with service. I felt I was over charged, and said so. No one got back to me or seen to care. However I had a very good experience with sales. Carla Clayton cares for the people she sales to. Going beyond to help. If and when I buy another car I pray she is still there. My first service trip since the name change was very good, I think his name was West. More

Very friendly a clean place I love the comparable waiting Room The service is awesome they have a lot of patience with Their customers Thank you waiting Room The service is awesome they have a lot of patience with Their customers Thank you More