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Serpentini Chevrolet of Willoughby Hills

Willoughby Hills, OH

3.4
1,039 Reviews

2810 Bishop Rd

Willoughby Hills, OH

44092

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Showing 1,039 reviews

May 10, 2020

This dealership was/is Awesome!The salesperson was This dealership was/is Awesome! The salesperson was patient, understanding, and cooperative. Management was involved & supportive. But, the financi More

by johnsonmaurice364
Recommend Dealer
Yes
Employees Worked With
Alan Suhy, Donald Korenewych
May 11, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Hi John, Thanks for sharing your thoughts about your experience with Serpentini Chevrolet of Willoughby Hills and will share your comments with our team. We appreciate your business and hope to see you again soon!

May 10, 2020

A Great group of people to work with — They made it a fun buying experience and I would recommend them to any and everyone period. More

by steel5jays
Recommend Dealer
Yes
Employees Worked With
David Allen
May 11, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Hi Steel5jays, Thank you for choosing Serpentini Chevrolet of Willoughby Hills, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 10, 2020

The staff is professional, respectful, and responsive to the customers needs. I found my experience at dealership to always be easy and pleasant when either Buying a new car or just for servicing the vehic More

by MARIANNGIANCOLA
Recommend Dealer
Yes
Employees Worked With
Sarah Lapuma, David Allen
May 11, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Hi Mariann, We appreciate your business and our team looks forward to serving you again soon!

May 07, 2020

Service was quick, and Phil Watts was a pleasure to work with as always. For as long as I drive a Chevy, I’ll keep coming back for service. More

by ELISEJOHNSON50
Recommend Dealer
Yes
Employees Worked With
Phil Watts
May 07, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy so it is great to hear about your excellent experience with Phil here at Serpentini Chevrolet of Willoughby Hills.

May 07, 2020

They made the process so simple. They got me the car I wanted and at the price I wanted. Randy went above and beyond and I would highly recommend going to Serpentini Chevrolet of Willoughby Hills! More

by OSUFAN10692
Recommend Dealer
Yes
Employees Worked With
Randy Greenwood
May 07, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy so t's great to hear about your excellent experience with Randy here at Serpentini Chevrolet of Willoughby Hills.

May 07, 2020

Excellent excellent excellent. I needed my snows removed and seasonal put on, I needed a n oil change, I needed my key fob replaced and programmed to my car, I needed a back light replaced and I couldn’t ge More

by DENAOSTROVSKY
Recommend Dealer
Yes
Employees Worked With
Jim Setele
May 09, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Thanks, Dena, for sharing your thoughts about your experience with Serpentini Chevrolet of Willoughby Hills. We appreciate your business and hope to see you again soon!

May 06, 2020

Yes, I am satisfied with my new 2020 Chevy Trax. I was a previous Pat O'Brien customer, but I am glad to deal with Serpentini. More

by MELLEE923
Recommend Dealer
Yes
Employees Worked With
Carla Clayton
May 06, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

MELLEE923, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

May 05, 2020

Place is clean. Everyone is always courteous. Like the idea that e-checks can be done there. That way, if anything is wrong, they'll be able to fix it right on the spot. More

by MINICH7555
Recommend Dealer
Yes
Employees Worked With
Justin Trent
May 05, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Hi, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 04, 2020

I brought my 2019 Chevy Trax in for its first oil change and maintenance, They serviced my car and Also washed it All levels in car were good Thank You Serpintini More

by BARBIE161311
Recommend Dealer
Yes
Employees Worked With
Cheryl, Art Mills
May 04, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 04, 2020

Good experience With our purchase We would do business Good experience With our purchase We would do business with them again All the sales and staff were very friendly and helpful Good job everyone More

by davisfam097
Recommend Dealer
Yes
Employees Worked With
David Allen, Alea Bauer, Donald Korenewych
May 04, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Serpentini Chevrolet of Willoughby Hills are glad to have you as a customer.

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