Back

Serpentini Chevrolet of Willoughby Hills

Willoughby Hills, OH

3.4
1,039 Reviews

2810 Bishop Rd

Willoughby Hills, OH

44092

Directions

By Type

Showing 1,039 reviews

April 30, 2020

Very helpful and understanding. TJ was patient went through information in detail. My son works with progressive and came with me, so he understood a lot of the information TJ was giving us, and said More

by YVONNE.WATSON64
Recommend Dealer
Yes
Employees Worked With
TJ/ *****
Apr 30, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Yvonne, We are very happy to hear that TJ provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 30, 2020

Excellent service from David in service dept. I was happy to see that the dealership took serious look at our issue which had been the subject of our earlier service call under warranty. I belie More

by KOTAFARGO54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Allen
Apr 30, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Serpentini Chevrolet of Willoughby Hills. Please don't hesitate to reach out if you need anything else.

April 29, 2020

Wonderful Experience My Experience was awesome. I had the great people to work with and my buying experience went very smooth. The best experience ever for purchasing a ne More

by TMHILL125
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carla Clayton
Apr 29, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you! Here at Serpentini Chevrolet of Willoughby Hills, customer satisfaction is our #1 priority. We are glad to hear that you had such a positive experience, and we hope you enjoy your new truck. We appreciate your review!

April 29, 2020

Service was great and very friendly, completely and perfectly done.and they washed my car. Did the job in a very timely manner, very nicely done More

by WALKER_RONALD
Recommend Dealer
Yes
Employees Worked With
Carla Clayton
Apr 30, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Walker, Thank you for taking the time to tell everyone about your experience. We are glad you had a great experience. We hope to see you again for all your vehicle service and purchase needs. We appreciate your business and our team looks forward to serving you again soon!

April 29, 2020

I had a good experience. David kept me informed on everything that involved my truck and I was pleased with the final result. He provided me with a loaner vehicle so I wouldnt be without. More

by mrsluster0401
Recommend Dealer
Yes
Employees Worked With
David.
Apr 29, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you for choosing Serpentini Chevrolet of Willoughby Hills, your feedback and rating mean a lot to us. We're glad that David and the service team were able to help, and we hope to see you again!

April 29, 2020

Why Randy and Aramis are elite car salesman Randy and Aramis made my family feel comfortable from the minute we walked in. Randy answered every question we had truthfully and with a lot of intel More

by RBROWN190
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Greenwood
Apr 29, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you so much for your kind words for Randy and Aramis, and for taking the time to leave us this wonderful feedback. We hope you enjoy your new truck!

April 29, 2020

Good service. Friendly people. Quick service. This survey is not very user friendly. Service employees are not listed- and I cannot remember the name of the person who helped me. More

by LMR
Recommend Dealer
Yes
Employees Worked With
Don’t know
Apr 30, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 28, 2020

Got the car I wanted James was very friendly and professional. He went the extra miles to make my dream car a reality. Even driving me home to pick up my second trade-in v More

by THEIDA64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Thigpen
Apr 28, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Serpentini Chevrolet of Willoughby Hills!

April 28, 2020

My Experience was awesome!!! I had the best people to work with and my buying experience went very smooth. The best experience ever buying a car/truck. More

by VIN2236
Recommend Dealer
Yes
Employees Worked With
Jeff shinhearl, ryan mcdermott and Andrew Bennin, Nina Clark
Apr 28, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Serpentini Chevrolet of Willoughby Hills!

April 28, 2020

Excellent service. Everyone was polite and helpful. Everyone we worked with were friendly and willing to help make sure we were able to leave with the truck same day. Will return in the future to see A More

by latakjim
Recommend Dealer
Yes
Employees Worked With
Alea Bauer
Apr 29, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you so much for choosing Serpentini Chevrolet of Willoughby Hills! Congratulations on your new truck! Please let us know if we can be of any more assistance!

...
72
...