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Serpentini Chevrolet of Willoughby Hills

Willoughby Hills, OH

3.1
1,042 Reviews

2810 Bishop Rd

Willoughby Hills, OH

44092

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Showing 1,042 reviews

April 28, 2020

Got the car I wanted James was very friendly and professional. He went the extra miles to make my dream car a reality. Even driving me home to pick up my second trade-in v More

by THEIDA64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Thigpen
Apr 28, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Serpentini Chevrolet of Willoughby Hills!

April 28, 2020

My Experience was awesome!!! I had the best people to work with and my buying experience went very smooth. The best experience ever buying a car/truck. More

by VIN2236
Recommend Dealer
Yes
Employees Worked With
Jeff shinhearl, ryan mcdermott and Andrew Bennin, Nina Clark
Apr 28, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Serpentini Chevrolet of Willoughby Hills!

April 28, 2020

Excellent service. Everyone was polite and helpful. Everyone we worked with were friendly and willing to help make sure we were able to leave with the truck same day. Will return in the future to see A More

by latakjim
Recommend Dealer
Yes
Employees Worked With
Alea Bauer
Apr 29, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you so much for choosing Serpentini Chevrolet of Willoughby Hills! Congratulations on your new truck! Please let us know if we can be of any more assistance!

April 27, 2020

Great selection, great service!!! We found the cars we needed at our budget. When we're ready to upgrade Serpentine will be our first and only stop! More

by signabrooks
Recommend Dealer
Yes
Employees Worked With
Art Mills, Sandy Reed, Jim Setele
Apr 27, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

April 27, 2020

Service writers take the time to figure out your concerns. Technicians are thorough and keep the vehicle clean. Love that they check the alignment and fill the washer fluid at every visit. I would t More

by James Rini
Recommend Dealer
Yes
Employees Worked With
Phil watts
Apr 27, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you, James, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Serpentini Chevrolet of Willoughby Hills.

April 27, 2020

Alan Suhy and Randy was amazing make buying a Truck so enjoyable They found the Truck we wanted and made us feel part of their family. Thanks Allan and Randy More

by TROUBLEONE69
Recommend Dealer
Yes
Employees Worked With
Alan Suhy, Randy Greenwood
Apr 28, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 27, 2020

Excellent As always, excellent service. They got me right in as scheduled, kept me informed on progress, and got me right out again. Highly Recommend this deal More

by George
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Thomas, Art Mills
Apr 28, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Thanks for sharing your thoughts about your experience with Serpentini Chevrolet of Willoughby Hills. We appreciate your business and hope to see you again soon!

April 23, 2020

Give the keys back to customer after the trade is appraised try it sometime it put more confidence and trust in the sales process jkj More

by brrunyeon
Recommend Dealer
Yes
Employees Worked With
Justin Trent
Apr 23, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

April 23, 2020

Jeff Shinhearl (sales) was very helpful and accommodating. I would recommend others to this dealership and would also return for another vehicle in the future. More

by AR
Recommend Dealer
Yes
Employees Worked With
Jeff Shinhearl
Apr 23, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear Jeff provided you with a positive experience here at Serpentini Chevrolet of Willoughby Hills.

April 23, 2020

I have been getting my service done at the dealership since I've bought the car there. And I have my favorite technician there you always does the job right and make sure my car is in Tip-Top shape. New More

by BIKER_PETE2003
Recommend Dealer
Yes
Employees Worked With
Joe plesko ,great technician
Apr 23, 2020 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you for the kind words for Jeff and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

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