Serpentini Chevrolet of Willoughby Hills

The service was outstanding. This was my first experience with this dealership. I was pleased with the quality of service and the brief period of time needed to get the job done. This was my first experience with this dealership. I was pleased with the quality of service and the brief period of time needed to get the job done. The price was reasonable. More

I really appreciate the saleswoman & men that help me in the process of purchasing a car in a timely fashion emotional time dealing my loss the process of purchasing a car in a timely fashion emotional time dealing my loss More

Sandy was very nice. Tj was on point very friendly foremost very well versed in the vehicle I wanted. He knew what was what. Kept my cousin and I informed every step of the way. Love the experience. T foremost very well versed in the vehicle I wanted. He knew what was what. Kept my cousin and I informed every step of the way. Love the experience. The man behind the counter very nice. He was dressed very professional. TJ was fantastic. Please tell him I appreciated everything he did. Your finance guy was very good also. Your dealership is very clean also. More

I appreciated the fast service and respect for my time. David even asked me about my service request to make sure it was needed. Thanks David even asked me about my service request to make sure it was needed. Thanks More

Great Service yes I would recommend them . They only tell you what you need, the service is very good The wait wasn't to long average time yes I would recommend them . They only tell you what you need, the service is very good The wait wasn't to long average time More

Randy Greenwood was an excellent salesman. Randy, Aramis and Alan really helped me out with getting the truck I wanted. I would definitely recommend them to anyone and will do business with them again when and Alan really helped me out with getting the truck I wanted. I would definitely recommend them to anyone and will do business with them again when me or my wife are looking for a new vehicle. More

Very helpful through the entire process. They got us into a great car. Their resources for acquiring a loan were great as well. We will be back when we r ready to buy another car. a great car. Their resources for acquiring a loan were great as well. We will be back when we r ready to buy another car. More

Excellent rapport with customer. Goes through the service that was done on car. Always willing to answer questions that I have. Friendly and so kind. that was done on car. Always willing to answer questions that I have. Friendly and so kind. More

It was my first visit to the service department since Serpentini took over the dealership. It was overall a good experience as as I was quickly and friendly greeted. My problem was evaluated, repaired an Serpentini took over the dealership. It was overall a good experience as as I was quickly and friendly greeted. My problem was evaluated, repaired and I was on my way. Thanks More

Disappointing I have been taking my cars here for years. This time I was so disappointed in the service that I will not be back. I only own Chevy's (3) and I will I have been taking my cars here for years. This time I was so disappointed in the service that I will not be back. I only own Chevy's (3) and I will be going somewhere else from now on More