Serpentini Chevrolet of Willoughby Hills

Adviser Gary Heck was very helpful and informative. For the work I had done on my vehicle, everything was done with my satisfaction and in a timely manner. the work I had done on my vehicle, everything was done with my satisfaction and in a timely manner. More

I was having problems with my 2014 Silverado my service advisor was Gary h he immediately had a service diagnosis done and found my battery was very low on output I approved of a new battery and problem so advisor was Gary h he immediately had a service diagnosis done and found my battery was very low on output I approved of a new battery and problem solved thank you gary More

The part I needed was out of Stock. Once they received it ...made Appt. Came in and out. I APPRECIATE the speedy repairs done. This is my 3rd Vehicle purchased from this Dealer. ...made Appt. Came in and out. I APPRECIATE the speedy repairs done. This is my 3rd Vehicle purchased from this Dealer. More

?????????????? should of listen more, somethings Not answered,or said would get back. Never did.Lucad was good no problems. with some it was hard to get a answer?? should of listen more, somethings Not answered,or said would get back. Never did.Lucad was good no problems. with some it was hard to get a answer?? More

I was so pleased with Serpent from the moment I entered the door. the guys all took wonderful care of me and kept it real. the door. the guys all took wonderful care of me and kept it real. More

They followed through on everything promised With pricing and options not yet known, I ordered a 2020 Corvette months before Chevrolet officially revealed the car. My decision to place the order With pricing and options not yet known, I ordered a 2020 Corvette months before Chevrolet officially revealed the car. My decision to place the order was based on Art Mills promising that I would get my car in early spring 2020, that the pricing would not be above MSRP, and that I would receive best-in-class service for the vehicle. Despite a GM strike and other delays, Art and what is now Serpentini Chevrolet of Willoughby Hills fulfilled all the promises and I am enjoying driving my new Corvette. More

Horrible I will NEVER go back I didn't receive call about ordered part they could've cared less , 2 weeks passed still no call cancelled!!!!!!!!!!!!!!!!!!!!!!! I will NEVER go back I didn't receive call about ordered part they could've cared less , 2 weeks passed still no call cancelled!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

FOB OLD CANT USE KEYS everything worked out except for fob that all the keys were missing. I HAD TO ORDER NEW ONE THIS WAS SOLD TO ME WITH FOB WORN OUT everything worked out except for fob that all the keys were missing. I HAD TO ORDER NEW ONE THIS WAS SOLD TO ME WITH FOB WORN OUT More

service was very adequate I was able to get a same-day appointment for which I was very appreciative.. The work was completed in a very timely manner. I also appreciated the I was able to get a same-day appointment for which I was very appreciative.. The work was completed in a very timely manner. I also appreciated the car wash and vacuum. More

We just purchased a new Silverado from Serpentini Chevrolet in Willoughby Hill. Our salesman Art Mills was great while showing and selling us the truck, but failed miserably at the time of delivery. Chevrolet in Willoughby Hill. Our salesman Art Mills was great while showing and selling us the truck, but failed miserably at the time of delivery. He literally walked out of the truck mid way thru explaining the features of the vehicle. We were shocked as watched him drive out of the parking lot while we were still trying to figure out the options. I even called him the next day to explain our displeasure. The dealership was great, but not the salesman! More