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Serpentini Chevrolet of Willoughby Hills

Willoughby Hills, OH

3.3
1,040 Reviews

2810 Bishop Rd

Willoughby Hills, OH

44092

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Showing 1,040 reviews

March 11, 2020

it was fine, service was quick even though it was crowded. They gave me an appointment even though I called kind of last minute. I only wanted a oil change before taking a 2 and 1/2 hour trip with the car. T More

by WINNIEWB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember names.
March 11, 2020

problem with voice phone was not fixed. I bought the car one week before taking it in because myself, my daughter who owns a Traverse Redline, and another woman from the dealership could not More

by JUDYKOPNISKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Glen (sales manager), Carla Clayton, Art Mills, Lucas Monasky, Sandy Reed
February 29, 2020

JT is the man, always willing to go that extra mile for his customers. 10/10 would recommend going to see Justin when you're in the market for a car, you won't be disappointed! He'll help you find the best More

by jonkumin
Recommend Dealer
Yes
Employees Worked With
Justin Trent
December 06, 2019

Excellent customer service while purchasing my car. I would recommend this dealership to anyone. The manager, finance guy, and sales representatives were all great. Mia More

by Faith
Recommend Dealer
Yes
Employees Worked With
Patrick Karl
December 02, 2019

Miss Bauer took her time with me on helping me with my 2016 Chevrolet Trax Lt. She is a very pleasant lady to work with More

by Stewie14fan
Recommend Dealer
Yes
Employees Worked With
Miss Alea Bauer
November 21, 2019

Great service experience, have had several vehicles repaired here. Will continue to do so for future needs. All employees are very friendly and accommodating. Thanks More

by banasdan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlee
November 06, 2019

Needed a Passenger Head Light On Friday night I discovered the head light was out on the passenger's side. I needed to get to Akron, Ohio by 10:30 a.m. the next day [Saturday]. So More

by Patricia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlee
November 06, 2019

LOF Service The entire Chevrolet experience (sales to service) has always been professional! Everyone enjoys the work site! Car has always been delivered as prom More

by Leonard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlee ?
October 28, 2019

I’m disappointed with my service today. Appointment at 730 when I scheduled the appointment I asked how long will it take because I had to be at work at 10am they told me an hour and then when I arrived j More

by B
Recommend Dealer
No
Employees Worked With
Carlee
September 12, 2019

Battery replacement I was able to get an appointment quickly for my battery dropped it off at 330 and it was finished in 2 hours! Great job More

by Tracy Straw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cant remember name
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