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Serpentini Chevrolet of Willoughby Hills

Willoughby Hills, OH

3.2
1,041 Reviews

2810 Bishop Rd

Willoughby Hills, OH

44092

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Showing 1,041 reviews

April 19, 2018

service Great people plus great service every single time we need something done to our vehicles!! Sam Burdett was very helpful as well as understanding a More

by copper chief
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samanthe Burdett
March 10, 2018

Road trip car troubles I was on a trip to attend a funeral when I experienced car trouble. Gary got me in right away knowing my situation so I could return home on time More

by Jerry1950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Heck
February 28, 2018

Pat O'Brien is Great Pat O'Brien is the only place I take my vehicle and there seems to be something wrong with my vehicle more often than I care to mention but Pat O'Brie More

by JOHNNY HALL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Mlinar
February 19, 2018

Dodged a Bullet! Had been told by a mechanic that I might need an alternator and I said a prayer. When I took the car to Pat O'Brien, relayed what I had been told abo More

by Ms. Particular
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PHIL WATTS
February 17, 2018

Terrible, Because I had problems with my key being stuck in the ignition switch, on Feb, 16 2014, I took my Chevrolet Captiva to Pat O’Brien’s Dealership in Wil More

by Deborah D Wilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gary (Sales Advisor) and Joseph (mechanic)
February 06, 2018

Professional, efficient and courteous Everyone there was friendly and helpful. I was updated throughout the service with text updates. The area was clean. I had also originally purchased t More

by 2016silverado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Margarit Friedman
January 28, 2018

I purchased a new vehicle. My vehicle is 👌🏽 I would recommend getting a vehicle when the employee pricing discounts are in effect because that knocked off 25% of my new vehicle. I recommend the More

by Andoo11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Art, Alan
January 01, 2018

Quick, fast customer service The customer service experience was phenomenal. I had an appointment, they were finished with my car within a reasonable time and all the employees w More

by Kimberly Tolliver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Na
December 30, 2017

A good experience I have purchased my cars from O'Brien Chevrolet since I have been driving. I have always had a pleasant experience with all my purchases. I will conti More

by Carbuyerjoyce1223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carla Clayton
December 23, 2017

Very good service dept. Very good service , Gary Heck always seems to find an opening for my Family as soon as possible. Also Phil does the same for Us. Glad to have these More

by Pat obrien
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Heck
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