Serpentini Chevrolet of Willoughby Hills

Straightforward My husband called about a vehicle he saw on the website. From that first phone call to the last handshake, everyone we dealt with was sensitive to My husband called about a vehicle he saw on the website. From that first phone call to the last handshake, everyone we dealt with was sensitive to our needs and extremely pleasant despite a very busy showroom. We were able to work out a deal that allowed us to afford our beautiful new Tahoe. The salesman Steve and the manager James were very thorough which brought to our attention that we qualified for a GM loyalty rebate. We appreciated this exemplary service. More

Upgraded my truck Carla called me Tuesday night...met with her Wednesday. She found a newer Avalanche, the color I wanted. Her and Andrew were very helpful all through Carla called me Tuesday night...met with her Wednesday. She found a newer Avalanche, the color I wanted. Her and Andrew were very helpful all through the experience. Thank you very much More

Seamless This visit only added to my alread good life. It was Stress free and my car left better than when It arrived. It was at a reasonable price and I can b This visit only added to my alread good life. It was Stress free and my car left better than when It arrived. It was at a reasonable price and I can be confident in the quality of parts and labor because it was handled by the dealership. Thanks Pat O'Brian Chevrolet More

Went the extra mile Got me an offer I couldn't refuse! Tom knew I wanted out of my car. He kept me in mind and called me 6 months later with an awesome offer. Then my car Got me an offer I couldn't refuse! Tom knew I wanted out of my car. He kept me in mind and called me 6 months later with an awesome offer. Then my car was accidentally sold, he made sure to find me a twin. I couldn't be happier with my purchase! More

Friendly staff service. keeps you inform of the status of your automobile and gives you an estimate and follows up with a phone call on your actual price. Th staff service. keeps you inform of the status of your automobile and gives you an estimate and follows up with a phone call on your actual price. That sums it up.. More

EXCELLENT Service Phil Watts goes over and above to make sure my car is taken care of in a timely and efficient manner. I really have excellent service every time I tak Phil Watts goes over and above to make sure my car is taken care of in a timely and efficient manner. I really have excellent service every time I take my car in for what ever reason. I trust him completely to explain everything to me and make sure my Traverse is running properly. I know that my car is safe on the roads due to the excellent work in the service department there at Pat O'Brien. More

OUTSTANDING Everyone involved was extremely courteous. They made suggestions that helped me save money and at no time did I feel any pressure what-so-ever. Salesm Everyone involved was extremely courteous. They made suggestions that helped me save money and at no time did I feel any pressure what-so-ever. Salesman, Art Mills even made my first free service appointment for me and offered to make any adjustments to the Infotainment system we might need at any time. Overall a very positive experience. More

Awesome Jack McIntyre was great answered all my questions, exceptional service! Would recommend others t come visit pat Obrien in willoughby! Thanks again for Jack McIntyre was great answered all my questions, exceptional service! Would recommend others t come visit pat Obrien in willoughby! Thanks again for producing and making an awesome truck! I love my chevy Silverado! More

I went to Pat Cheve, on a prayer. I knew my credit wasn't great I been driving around in a hoopde, for three years now,and all knew is I was ready for something better. I work, and I I knew my credit wasn't great I been driving around in a hoopde, for three years now,and all knew is I was ready for something better. I work, and I deserve something better. Despite my not so good credit, Pat Chevrolet made it happen for me More

WONDERFUL !!!!!! Everyone is always very helpful.they always ask if they can get you water or coffee. ect, Great service,,,,Try Pat O'Brien,you will not be sorry. Everyone is always very helpful.they always ask if they can get you water or coffee. ect, Great service,,,,Try Pat O'Brien,you will not be sorry. More