Serra Buick GMC Champaign

The service department at this dealership had made at least 5 different errors while performing a 30,000 mile service on my vehicle. As a result, the engine overheated and may have been damaged. 5 mont least 5 different errors while performing a 30,000 mile service on my vehicle. As a result, the engine overheated and may have been damaged. 5 months later, I still have not received a refund, independent inspection, or warranty coverage. The general manager has been less than straightforward, and I am afraid that legal action is my only recourse. More